James Isbrandt
Mobile,AL
Summary
Highly skilled Transporter/Driver and Custodian with extensive experience at Draiver and the U.S. Postal Service Office. Excelled in route planning and customer service, enhancing satisfaction through efficient delivery and maintenance operations. Recognized for exceptional problem-solving abilities and adept use of American Sign Language, ensuring inclusive communication. Achieved notable improvements in operational efficiency and customer rapport.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Transporter/Driver
Draiver
Mobile, AL
07.2021 - Current
- Delivered vehicles safely and efficiently to their destination on time.
- Inspected trucks prior to departure to ensure they were in good working order.
- Followed applicable safety regulations while driving on public roads.
- Monitored road conditions and adjusted speed accordingly.
- Conducted daily pre-trip inspections of assigned truck's brakes, lights, tires, fuel levels.
- Assisted with customer requests and answered questions to improve satisfaction.
- Checked vehicle after shift for damage.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Logged deliveries, drop-off times and special conditions in company system.
- Transported riders to designated stops according to pre-determined schedules.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Documented daily mileage, gas, and other data.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Utilized GPS and maps for efficient route planning.
- Managed time efficiently when making multiple stops along designated routes.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Delivered packages to customers in a timely and efficient manner.
- Operated a variety of vehicles safely in diverse weather conditions.
- Maintained accurate logs of vehicle inspections and repair status.
- Reported any vehicle malfunctions or accidents immediately to management.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Custodian
U.S. Postal Service Office
Palatine, IL
04.1987 - 07.2015
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Discarded cardboard boxes and trash in compactors and balers.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Serviced, cleaned and restocked restrooms.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Stripped, sealed and polished floors.
- Operated equipment and machinery according to safety guidelines.
Education
Associate of Applied Science - Tool Room Machining
Oakton Community College
Des Plaines, IL08-1981
Skills
- City and non-city driving
- Vehicle safety checklist
- Customer rapport
- Stress management techniques
- Route planning expertise
- Defensive driving techniques
- Excellent communication
- Problem resolution
- First aid training
- Customer service
- Deaf culture awareness
- Visual communication
- American Sign Language Enough to Communicate
Certification
- Licensed Bartender
- Food Handling Certification
Languages
American Sign Language
Limited
Timeline
Transporter/Driver
Draiver
07.2021 - Current
Custodian
U.S. Postal Service Office
04.1987 - 07.2015
Associate of Applied Science - Tool Room Machining
Oakton Community College
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