James Jackman
Roseville,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Deli Manager
Kroger
03.2016 - Current
- Supervised food presentation and plating to enhance visual appeal.
- Monitored food inventory and supplies to prevent waste.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Stayed current on industry trends to ensure the deli offered competitive products and services to customers.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Monitored food preparation, production, and plating for quality control.
- Ensured safe work environment by enforcing strict adherence to health and safety regulations.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Optimized staffing levels according to business needs by analyzing daily sales data and adjusting schedules accordingly.
- Set schedules for between 3-9 staff by planning and designating shifts and hours.
Customer Service Representative
Uhaul Moving And Storage
09.2014 - 03.2016
- Responded proactively and positively to rapid change.
- Cross-trained and provided backup support for organizational leadership.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
High School Diploma -
Lake Shore High School
Saint Clair Shores, MI2010
Skills
- Sales Promotion
- Budget Development
- Inventory controls
- Theft Procedures Establishment
- Service Quality Standards Evaluation
- Work Area Inspection
- Employee Supervision
- Worker Training
Timeline
Deli Manager
Kroger
03.2016 - Current
Customer Service Representative
Uhaul Moving And Storage
09.2014 - 03.2016
High School Diploma -
Lake Shore High School