James Jackson
Calumet City
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sales Manager
VERSIONS 4 LESS
04.2018 - 07.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful team by providing motivational coaching and performance.
Custodian
CHOICE CARE MEDICAL SUPPLY
11.2015 - 08.2017
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Custodian
SUPERIOR QUALITY MEDICAL SUPPLY
10.2010 - 09.2014
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Forklift Operator
Sears Logistics Services Inc.
01.2007 - 12.2009
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Transported goods between warehouse locations according to shipment and storage needs.
Field Supervisor
NU AGE BENEFITS GROUP
02.1997 - 01.2006
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
Education
No Degree - Psychology
Southern University And A & M College
Baton Rouge, LASkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Forklift Operation
- Forklift Operator Certification
- Shipping and receiving
Certification
- Certified forklift operator
Timeline
Sales Manager
VERSIONS 4 LESS
04.2018 - 07.2023
Custodian
CHOICE CARE MEDICAL SUPPLY
11.2015 - 08.2017
Custodian
SUPERIOR QUALITY MEDICAL SUPPLY
10.2010 - 09.2014
Forklift Operator
Sears Logistics Services Inc.
01.2007 - 12.2009
Field Supervisor
NU AGE BENEFITS GROUP
02.1997 - 01.2006
No Degree - Psychology
Southern University And A & M College