Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAMES JACKSON

Columbus,OHIO

Summary

Results-oriented Project Executive with a forward-thinking and resourceful approach to managing complex projects in the [Description] industry. Quality-driven and deadline-focused coordinator with a remarkable talent for overcoming challenging issues while maintaining cost and schedule demands.

Experienced with advanced engineering principles and project management. Utilizes technical expertise to develop and refine complex systems. Track record of successful collaboration and problem-solving in high-stakes scenarios.

Engineering professional with a rich history in managing intricate engineering projects and ensuring seamless execution. Recognized for the ability to drive team collaboration and prioritize result-oriented strategies. Known for adaptability in dynamic environments and strong analytical skills.

Diligent Engineer with a background as a Level 3 Engineer. Possesses experience in successfully overseeing complex projects and resolving technical issues efficiently. Proven ability to implement innovative solutions and optimize systems. Demonstrates expertise in troubleshooting and system integration.

Professional engineer with strong expertise in system design, network administration, and troubleshooting complex technical issues. Proven ability to adapt to evolving project requirements, ensuring optimal performance and reliability. Highly collaborative team player, focused on delivering impactful results and driving continuous improvement. Skilled in automation, scripting, and client support, consistently meeting high standards of quality and efficiency.

Competent Engineering professional offering foundation in engineering project management and design. History of success in performing load and cost calculations and establishing clear parameters. Detail-oriented with strong knowledge of all areas.

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

25
25
years of professional experience

Work History

Level 3 Engineer Technician

Honda R&D
08.2022 - Current
  • Conducted technical training sessions for staff on new systems and technologies.
  • Developed effective troubleshooting procedures for faster resolution of technical problems.
  • Enhanced team collaboration with improved communication methods and streamlined project documentation.
  • Streamlined workflows by identifying inefficiencies in current processes and recommending improvements that were ultimately implemented.
  • Implemented rigorous testing protocols to identify potential defects early in the development process, minimizing rework costs later on.
  • Led multidisciplinary teams in the successful execution of high-stakes projects under tight deadlines.
  • Improved system efficiency by optimizing software algorithms and implementing hardware upgrades.
  • Evaluated emerging technologies for potential integration into existing systems, ensuring continued competitive advantage.
  • Conducted root cause analyses to determine underlying issues behind system failures, preventing future occurrences effectively.
  • Reviewed technical drawings developed by CAD technicians and drafters.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Provided input to team lead regarding areas for process and procedural improvement.
  • Collaborated with other departments to facilitate successful project completion.
  • Trained and mentored junior engineers, providing guidance and direction.
  • Documented and developed engineering procedures and processes.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
  • Monitored and evaluated engineering performance to recommend improvements.
  • Designed and implemented quality control processes to facilitate customer satisfaction.
  • Mentored junior technicians, providing training on tools, techniques, and best practices in automotive technology.
  • Oversaw workflow processes, ensuring adherence to safety standards and regulatory compliance in R&D operations.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.'

Level 3 Engineer Technician

Ats Industries
09.2021 - 08.2022
  • Led cross-functional teams to troubleshoot and resolve complex engineering issues.
  • Developed and implemented process improvements to enhance operational efficiency.
  • Mentored junior engineers, providing guidance on technical problem-solving techniques.
  • Analyzed system performance data to identify trends and recommend solutions.
  • Collaborated with project managers to ensure timely completion of engineering projects.
  • Oversaw the installation and maintenance of advanced engineering systems and tools.
  • Evaluated emerging technologies and integrated them into existing workflows for improved outcomes.
  • Maximized resource utilization through efficient project management and prioritization of tasks.
  • Established strong relationships with vendors and suppliers, negotiating favorable terms that led to significant cost savings.
  • Designed and implemented custom engineering solutions tailored to client needs, resulting in increased customer satisfaction.
  • Collaborated closely with cross-functional teams to ensure successful completion of large-scale projects on time and within budget constraints.
  • Consistently delivered high-quality work while adhering to strict safety and regulatory compliance guidelines, ensuring a safe and productive work environment.
  • Mentored junior engineers, providing guidance on best practices and industry standards.
  • Reduced equipment downtime by conducting regular maintenance checks and addressing issues promptly.
  • Provided expert advice during product design phases, contributing valuable insights that enhanced overall performance metrics.
  • Presented complex technical concepts clearly to non-engineering stakeholders, facilitating better decision-making across departments.

Field Engineer

Byers Engineering Company
01.2021 - 09.2021
  • Led installation and maintenance of complex systems in field environments.
  • Collaborated with cross-functional teams to troubleshoot and resolve technical issues.
  • Developed and implemented processes to enhance operational efficiency and safety compliance.
  • Mentored junior engineers on best practices for equipment handling and system operations.
  • Conducted site assessments to identify potential hazards and recommend corrective actions.
  • Ensured adherence to project timelines through effective resource management and scheduling.
  • Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
  • Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
  • Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
  • Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
  • Prepared documentation that would be used in requests for proposal.
  • Identified major issues that could arise and provided solutions for these problems.
  • Mentored junior engineers, fostering a positive learning environment that promoted professional growth.
  • Increased safety standards by enforcing strict adherence to industry regulations and company protocols.

Diesel Technician

Ryan Logistics Inc
05.2018 - 01.2021
  • Accurately estimated time and materials costs for projects.
  • Provided outstanding customer service.
  • Maintained positive relationships with all customers.
  • Accurately completed service reports and warranty forms.
  • Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.
  • Conducted routine maintenance checks to ensure optimal performance and compliance with safety standards.
  • Diagnosed and repaired diesel engines utilizing advanced diagnostic tools and techniques.
  • Collaborated with team members to troubleshoot complex mechanical issues, enhancing workflow efficiency.
  • Mentored junior technicians, fostering skill development and knowledge sharing within the team.
  • Implemented process improvements that reduced downtime and enhanced service delivery times.
  • Maintained accurate records of repairs and services performed, ensuring compliance with regulatory requirements.
  • Trained staff on best practices for equipment handling and safety protocols in the workshop environment.
  • Analyzed operational workflows, identifying areas for improvement to drive overall shop productivity.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Performed vehicle lubrication and DOT safety inspections.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
  • Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
  • Boosted shop productivity by maintaining a clean, organized work environment and properly utilizing equipment and tools.
  • Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
  • Inspected [Vehicles] for repair and maintenance needs.
  • Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
  • Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
  • Completed warranty services and submitted required paperwork.
  • Removed components and completed repairs or installed new replacements.
  • Replaced parts such as belts, hoses and motors on different systems.
  • Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
  • Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
  • Minimized potential damage from electrical system malfunctions through diligent inspection, identification, and resolution of wiring issues.
  • Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.

Automotive Technician

Germain Mazda of Columbus
03.2014 - 04.2018
  • Communicated issues to leaders and helped develop solutions.
  • Supervised and mentored [Number] team members and facilitated daily operations to drive business growth.
  • Wrote work orders and updated accounts in workshop computer.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Diagnosed malfunctions and developed effective resolutions with minimal oversight.

Automotive Service Technician

European Auto Works - Volvo Service
03.2010 - 09.2014
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Responsible for promoting safe and clean working environment.
  • Managed inventory, maintained equipment and cleaned work areas.

Automotive Technician

Segna motors
02.2001 - 09.2011
  • Attended safety meetings and implemented policies with junior team members.
  • Supervised and mentored [Number] team members and facilitated daily operations to drive business growth.
  • Installed hand controls in automobiles including various luxury and performance vehicles
  • Diagnosed malfunctions and developed effective resolutions with minimal oversight.
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
  • Troubleshot and diagnosed faults with all types of vehicle systems and components.

Education

Some college (No degree) - Automotive Mechanics

Columbus State University
Columbus, OH
04.

Associate of Applied Science - Electronics Technology

Delaware Joint Vocational School
Delaware, OH
01.1999

High School Diploma - undefined

Buckeye Valley High School
Delaware, OH
01.1999

Skills

  • Blueprint reading
  • Good at following instructions
  • Safety regulations
  • Customer service skills
  • Organizational strengths
  • Exceptional problem solver
  • Carpentry
  • Electrical
  • Power tools
  • Troubleshooting skills
  • Establishing goals and setting priorities
  • Schematics reading
  • Electronics
  • Service Manuals
  • Construction
  • Critical thinking capacity
  • Adaptability to change
  • Advanced problem solving
  • Hardware troubleshooting
  • Project management
  • Quality assurance testing
  • Customer support experience
  • Strong communication
  • Time management
  • Critical thinking
  • Team collaboration
  • System troubleshooting
  • Quality control
  • Design development
  • Material selection

Timeline

Level 3 Engineer Technician

Honda R&D
08.2022 - Current

Level 3 Engineer Technician

Ats Industries
09.2021 - 08.2022

Field Engineer

Byers Engineering Company
01.2021 - 09.2021

Diesel Technician

Ryan Logistics Inc
05.2018 - 01.2021

Automotive Technician

Germain Mazda of Columbus
03.2014 - 04.2018

Automotive Service Technician

European Auto Works - Volvo Service
03.2010 - 09.2014

Automotive Technician

Segna motors
02.2001 - 09.2011

Associate of Applied Science - Electronics Technology

Delaware Joint Vocational School

High School Diploma - undefined

Buckeye Valley High School

Some college (No degree) - Automotive Mechanics

Columbus State University

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