James Jacobs

Crew Member

Chick-fil-A

05.2023 - 05.2025

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Assisted other team members to achieve goals.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Enhanced customer experiences by quickly addressing and resolving complaints.
Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Expedited food preparation processes by efficiently assembling orders according to established guidelines.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Completed milkshakes and ice cream desserts for customers.
Brewed coffee and tea and changed out drink station syrups.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Documented customer orders and conveyed special requests to kitchen staff.