Tara Streeter
Endicott,USA
Summary
Experienced with managing center operations and ensuring efficient workflow. Utilizes strategic planning and team leadership to optimize performance and service quality. Track record of enhancing customer satisfaction and operational efficiency through problem-solving and process improvements.
Overview
15
15
years of professional experience
Work History
Assistance Center Manger
CSL Plasma
07.2019 - 08.2025
- Oversee daily activities in the center to ensure donor and employee safety and productivity.
- Help donors with complaints in center and on HealthCloud.
- Provide weekly schedules to all employees in the center.
- Approve payroll bi-weekly, approve PTO, and correct employees’ hours in Kronos.
- Review volume variance, KPIs, donation times, and several other reports in Jasper daily.
- Crossed trained in all areas including DST, phlebotomy, processing tech, medical screening tech, and machine tech.
- Hold compliance in the center when necessary, including management coverage and coverage on donor floor.
- Assume responsibilities of Center Manager when CM is out of center for extended periods of time.
- Schedule and host monthly center staff meetings and weekly management meetings.
- Assist in planning events for the center.
- Order supplies as needed and conduct inventory when needed.
- Review applications, schedule interviews, conduct interviews, and aid applicants as they navigate through new hire processes.
- Write and counsel employees with corrective actions for both attendance and performance.
- Work with employees to ensure training is up to date and train new employees in all areas.
Multi- Modality Medical Laboratory Technician (New York State Licensed and ASCP Certified)
Arnot Ogden Medical Center
06.2016 - 03.2020
- Completely crossed train to perform the duties in various departments to include: Blood Bank, hematology, coagulation, urinalysis, chemistry, and microbiology.
- Medical instruments trained to use and maintain included: UniCell DxH800, DxC800, Dxl600, ACL Top 500, Iris iChem Velocity and iQ200 Select, Osmometer 3320, Sofia Quidel, Cepheid GeneXpert Infinity, Accelerate pheno, BD Micro Probe Processor, and Anoxomat.
- Proficient in several medical computer systems including: Sunquest Laboratory, Remisol Advance, qliqConnect, and QuadraMedCPR.
Shop Manager
Moore’s Express Auto Service, LLC
01.2013 - 02.2013
- Manage daily operations of Corning facility
- Delegated workload to employees to guarantee customer satisfaction
- Greeted customer
- Prepared invoices for customers
- Scheduled Budget Trucks
- Prepared invoices for budget trucks
- Managed daily cash flow
- Interviewed and hired employees
- Provided weekly schedules to all employees.
Dispatcher
O-Tex Pumping
03.2012 - 10.2012
- Dispatched crews and equipment to various sites as required.
- Screened phone calls and took messages as required.
Administrative Assistant
Superior Well Service, Inc.
03.2010 - 02.2012
- Co-ordinate with Operations Manager to ensure daily operations run smoothly.
- Maintain professional relationships with department heads to maintain daily operations in a consistently safe manner.
- Schedule and supervise dispatch department to guarantee 24-hour coverage seven days a week. Had 4 dispatchers when I left.
- Co-ordinate and maintain quality relationships with the personnel of all departments in the corporate office relating to human resources, payroll, accounts payable, and safety.
- Prepare all documentation for the hiring process including pre-hire physicals, motor vehicle reports, and I-9s.
- Collect all employees’ hourly logs for entry into payroll system. (Previous experience with ADP payroll system, currently using a customized payroll system)
- Research and correct any payroll issues with employees.
- Interview, hire and train dispatch employees as needed.
- Maintain employee personnel files.
- Prepare documentation for disciplinary actions of employees.
- Input all supply requests into the PO system.
- Track inventory and order office and safety supplies.
- Research new vendors regarding services and supplies offered for quality of materials and turnaround times of services.
- Request new vendors be entered into the system.
- Research vendors concerns regarding payment for supplies and services.
- Maintain a high level of confidence in all matters of employees.
- Continually follow and maintain company policies.
- Attend classes as required.
Education
AAS - Clinical Laboratory Technology
SUNY Broome Community College
Binghamton, NY05.2016
Skills
- History of outstanding attendance
- Ability to remain calm and work well under pressure
- Experienced working both independently and as part of a team
- Operations management
- Staff development
- Operations oversight
- Customer service
- Schedule management
- Staff management
- Data management
- Training management
- Purchasing and planning
Timeline
Assistance Center Manger
CSL Plasma
07.2019 - 08.2025
Multi- Modality Medical Laboratory Technician (New York State Licensed and ASCP Certified)
Arnot Ogden Medical Center
06.2016 - 03.2020
Shop Manager
Moore’s Express Auto Service, LLC
01.2013 - 02.2013
Dispatcher
O-Tex Pumping
03.2012 - 10.2012
Administrative Assistant
Superior Well Service, Inc.
03.2010 - 02.2012
AAS - Clinical Laboratory Technology
SUNY Broome Community College
Similar Profiles
ANTON MCDOWELLANTON MCDOWELL
Donor Floor Support Trainer, •Reception Tech, •Rika Services Technician, •Safety Inspector at CSL Plasma, Plasma ProcessingDonor Floor Support Trainer, •Reception Tech, •Rika Services Technician, •Safety Inspector at CSL Plasma, Plasma Processing
Jide AdeshiyanJide Adeshiyan
Associate Operations Manager at CSL PlasmaAssociate Operations Manager at CSL Plasma
Isaac AlvaradoIsaac Alvarado
Medical Screener at CSL PlasmaMedical Screener at CSL Plasma
Lisa HowardLisa Howard
LPN at CSL Plasma CenterLPN at CSL Plasma Center
Teresa ShoemakerTeresa Shoemaker
Release of Information Technician at Verisma Services, IncRelease of Information Technician at Verisma Services, Inc