James Jasler
Bernalillo
Summary
Accomplished leader with a proven track record at Heritage Restaurant Group, adept in strategic planning and organizational leadership. Excelled in building high-performance teams and driving business development, achieving significant improvements in customer satisfaction and financial performance. Skilled in crisis management and fostering a culture of continuous improvement and accountability.
Overview
10
10
years of professional experience
Work History
President
Heritage Restaurant Group
07.2024 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Managing Partner
Darden Seasons 52
01.2020 - 07.2024
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
- Championed change management initiatives that enhanced operational efficiency without compromising on service quality or employee satisfaction.
- Managed restaurant scheduling, foodservice and customer service.
- Cultivated a culture of continuous improvement by encouraging staff development through training programs and workshops.
Managing Partner
Brinker Internationl, Chili's Grill & Bar
05.2015 - 01.2020
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Directed successful turnaround of underperforming business units, identifying root causes and implementing corrective actions for improved outcomes.
- Cultivated high-performance team environment, recruiting top talent and implementing development programs for leadership and skill advancement.
Education
GED -
Manzano High School
Albuquerque, NM08-1985
Skills
- Leadership team building
- Business development expertise
- Organizational leadership
- Strategic planning skills
Timeline
President
Heritage Restaurant Group
07.2024 - Current
Managing Partner
Darden Seasons 52
01.2020 - 07.2024
Managing Partner
Brinker Internationl, Chili's Grill & Bar
05.2015 - 01.2020
GED -
Manzano High School
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