James Jeyaseelan Joseph
Portland,OR
Summary
Applications & Technology, Cross-Functional & Analytics Solution Architect with 14+ yrs managing international projects, leading cross-functional teams. Proven Leadership: Demonstrates strong account and program management with techno-functional leadership, successfully deploying IT projects and technologies for major clients Organizational Transformation: Expert in enhancing organizational effectiveness by designing and implementing IT technologies and tools to streamline processes, improve operational flexibility and reporting, and increase visibility Client & Stakeholder Engagement: Builds strong, long-term relationships through clear communication, deep understanding of needs, proactive responsiveness, and delivering continuous value aligned with business objectives Lead project financial and execution status reporting, ensuring alignment with business objectives and providing actionable insights to key stakeholders. Project Management: Efficiently manages multiple simultaneous projects, controlling costs and scope, driving successful collaboration across teams, and ensuring high-quality, on-time delivery Leadership Updates: Provide regular updates to senior leadership within the Project Management Office (PMO), presenting project progress, financial health, and cost-saving achievements. Financial Management: Establishes and maintains strict control over budgeting, forecasting, tracking, and financial adjustments, adhering to SLAs and delivery criteria Collaborate with category managers and Third-Party Manufacturers (TPMs) to establish and maintain a comprehensive governance structure for all cost-saving project initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SAP Project Manager
Wipro
Portland, USA
12.2023 - 09.2024
- Successfully oversee end-to-end SAP project lifecycle, managing a comprehensive SAP landscape with a focus on SAP Fashion, SAP CAR, SAP BW, and SAP CFIN
- Develop and implement project plans, timelines, and budget estimates
- Coordinate patch applications, server configurations, and database upgrades in alignment with Nike’s strategic objectives
- Ensure effective resource planning and allocation across cross-functional teams, managing 24/7 support for critical software patch applications and infrastructure updates
- Serve as the primary point of contact for Nike stakeholders, delivering status updates, managing risk communication, and ensuring alignment with business objectives
- Proactively identify project risks, resolve issues, and mitigate potential impacts
- Successfully led a critical SLT upgrade from version 2.0 to 3.0, minimizing downtime and optimizing system performance
- Spearheaded performance tuning initiatives, including database-level parameter changes, table partitioning, and statistics updates to ensure optimal system performance post-MANA Stage 2 Go-Live
- Directed the setup of Solution Manager for system monitoring and Business Process Monitoring (BPM) configurations, providing comprehensive oversight for operational continuity
- Working on ECC 6.0 EHP8 SP Upgrades for entire landscape
- Git Hub script creation and automation system monitoring
Project Manager - SAP Solution Specialist
Deloitte Consulting LLP
02.2023 - 12.2023
- Led AIX to Linux migration installations and system upgrades, focusing on seamless ICW activity support and enhanced stability for Caterpillar’s SAP environment
- Directed ECC 6.0 EHP 8 SP012 upgrade and managed DMIS addon installations across DEV and PROD systems
- Coordinated managed system configurations, EWA activation, and DAA agent installations, enhancing system monitoring and performance reliability
- Managed Solution Manager setup for system monitoring and configured OCC BPM for operational process control
- Managed complex ChaRM processes, with responsibilities spanning retrofit configuration, BRFplus ruleset creation, and Change Release tracking
- Led CAB (Client Advisory Board) meetings, developed Release Calendars, and provided clear updates to Google stakeholders, ensuring alignment on project milestones and deliverables
- Designed HA and DR strategies to fortify HANA databases, ensuring system resilience and business continuity
- Rolled out SOX and SOD controls across S4, FIORI, MDG, BW, GRC, and other environments, maintaining compliance in Change Release Management
- Provided architectural guidance for SAP landscapes, including S/4HANA and BW on HANA, aligning solutions with CVS’s technical and business strategies
- Spearheaded cutover activities, ensuring seamless system transitions and minimal operational disruptions for the SAP landscape
- Directed onshore and offshore teams on the RISE with SAP Cloud Migration project, facilitating migration planning, task allocation, and client communication
- Led the upgrade from S/4 HANA 1809 to 1909, managed post-refresh tasks, and served as the single point of contact for SAP PO system migration to the RISE environment
- Maintained regular communication with SAP ECS, providing updates, coordinating migration activities, and resolving issues on a severity basis to ensure project success
Service Delivery Coordinator SAP Basis /PMO
DXC Technology
, USA
05.2016 - 05.2022
- Led analysis and resolution of daily production issues across the SAP landscape, ensuring minimal disruption and rapid issue resolution
- Managed and executed SAP upgrades, including EHP8, SAP Hybris, BPC, Data Archiving, and S/4 HANA upgrades, enhancing system functionality and performance
- Collaborated with sales teams on pre-sales engineering and proposal development, leading RFP, RFI, and SOW creation for clients, with a focus on solutions such as IoT for Health and Safety, Oil and Gas, and SAP Hybris
- Oversaw daily monitoring of production systems (ABAP & JAVA), managed EWA reports for Production, Development, and QA systems, and ensured prompt resolution of identified gaps
- Directed SSL certificate renewals, SUM and SPAM application for support packages on J2EE engines, and oversaw configuration and administration for SLS export/import processes
- Led integration of SLC with multiple platforms and troubleshooting of CRM Web UI, ADS, and SCM/APO, coordinating with cross-functional teams to deliver root cause analysis (RCA)
- Leveraged expertise in performance tuning and HANA SLT, proactively maintaining optimal system efficiency and reliability
- Prepared comprehensive EWA reports, identifying and addressing issues, and coordinating RFCs for continuous improvement, achieving 100% 'green' status on reports
- Directed kernel upgrades, add-on installations, OS-level patching, and other change activities within outage windows, ensuring successful execution and mentoring peers through complex issues
SAP Basis Lead Consultant
Accenture
, Belgium
12.2013 - 05.2016
- Have performed ST-PI and ST/A-PI patch upgrades in all landscapes
- Implementing SAP Notes and license installation
- Knowledge on local/remote client copies for regular refresh
- Configured EWA for all ABAP systems
- Installed SAP JVM switch and host agent upgrade
- Worked in various Charm issues and created Charm projects
- Defined output devices using (SPAD) and monitoring the results
- Application of OSS Notes
- Opening OSS connections
- Carrying out transport
- Knowledge in scheduling jobs using Control-M Desktop 6.3.10, and monitor application jobs using Control-M Enterprise Manager
- Performing various SAP Market place activities like software downloads, connection maintenance, coordination with SAP with various SAP messages
- Providing regular/24
- 7 on call incident support
- Worked on Applying Support Packages, Patches, SAP Notes, Maintenance Certificate and Add-ons
- SAP background job administration / ABAP dump analysis/ Analyzing System errors
- Importing the Transport Request Using STMS, Manually Importing the Transport Request Using TP at OS level
- BRTOOLS activities Table reorganization, rebuild Indexes and update DB statistics
SAP Basis/Solution Manager Consultant
Accenture
, Germany
10.2013 - 12.2013
- Installation of ECC, Enterprise Portal, MDM, BPC on ABAP AS JAVA
- Working in a group of Basis and Security people
- Installed, Configured maintained and monitor ECC6.0, BW Hana, MDM 7.1, EP 7, BPCetc environment
- Worked on deploying and configuring the landscapes for customer use
- Configured enterprise portal and connected to back-end systems
- Deployed Support pack, Support stack and enhancement package when needed
- OSS connections, snotes, Keys
- Batch Job scheduling, Profile Parameter maintenance
- Installation & Configuration of SAP Web Dispatcher
- Language Installation (SMLT)
- Printers & Device Drivers
- EWA Report Analysis
- TMS configuration and handling transport related problems, Transport management
Education
MBA -
Bharathidasan University
01.2009
MCA -
JJ College of Art and Science
01.2007
BSc - Physics
St. Joseph’s College
01.2004
Skills
- Program/Project Management
- International Experience
- Stakeholder Satisfaction
- Improved ROI for IT Investments
- Change Management / Security
- Offshore Delivery Management
- Budget / Project Management
- Vendor Management / Staffing
- Continuous Improvement
- Supply Chain Process
- Systems / Process Integration
- MS Project/Project Planning forecast
- Gantt Chart/Smart Sheet
- Jira/Confluence
- Risk Register Template
Certification
- SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System Upgrade
- SAP Certified Technology Associate - OS DB Migration for SAP Net Weaver 7.30
- Microsoft SQL Server 2005, Implementation and Maintenance (MCTS)
- Oracle 11 g certified (OCA)
Timeline
SAP Project Manager
Wipro
12.2023 - 09.2024
Project Manager - SAP Solution Specialist
Deloitte Consulting LLP
02.2023 - 12.2023
Service Delivery Coordinator SAP Basis /PMO
DXC Technology
05.2016 - 05.2022
SAP Basis Lead Consultant
Accenture
12.2013 - 05.2016
SAP Basis/Solution Manager Consultant
Accenture
10.2013 - 12.2013
- SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System Upgrade
- SAP Certified Technology Associate - OS DB Migration for SAP Net Weaver 7.30
- Microsoft SQL Server 2005, Implementation and Maintenance (MCTS)
- Oracle 11 g certified (OCA)
MBA -
Bharathidasan University
MCA -
JJ College of Art and Science
BSc - Physics
St. Joseph’s College
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