James Jimenez
Hayward,CA
Summary
Hardworking with resourceful approach to handling all Customer/Client needs. Good multitasking, prioritization and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Department Supervisor
The Home Depot
05.2023 - 07.2023
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed team of [14] employees, delegated tasks and held each employee accountable for completing assignments.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored team members to enhance professional development and accountability in workplace.
- Promoted culture focused on encouraging staff to develop skills and abilities.
- Built relationships with current customers to maintain goodwill and gain additional business.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Built and designed large displays weekly to promote specific products.
Skilled Tradesman/Utility Worker
KDS Plumbing .INC
09.2016 - 06.2022
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Performed preventive maintenance on plumbing systems to detect leaks and slow drains.
- Hung steel supports from ceiling joists to securely hold pipes in place.
- Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
- Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
- Inspected pipes and piping systems to assess quality and condition.
- Installed underground storm, sanitary sewer, irrigation systems, and water piping systems.
- Kept work area clean, neat and well-stocked to maximize productivity.
Warehouse Worker
Peterson Caterpillar
09.2010 - 08.2016
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much a 100 pounds.
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Service Specialist Grocery Bagger
Lucky's Supermarket
01.2009 - 09.2010
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Completed routine tasks such as sweeping, cleaning restrooms and haling in grocery carts.
- Bagged customers groceries and helped them to their vehicles.
- Communicated well with customers, Colleagues, and Management
- Worked in a fast pace environment
- Multitasked when needed
Education
No Degree - Real Estate
Colibri Real Estate
o2022
High School Diploma -
San Lorenzo High School
San Lorenzo, CA06.2008
Skills
- Piping Systems Maintenance
- Critical thinking
- Problem solving
- Good communication skills
- Heavy object lifting
- Time Management
- Flexibility
- Teamwork
- Attention to detail
- Physical Strength and Stamina
- Leadership competency
- Time management
- Relationship building and management
- Problem-solving
- Customer Relations
Timeline
Department Supervisor
The Home Depot
05.2023 - 07.2023
Skilled Tradesman/Utility Worker
KDS Plumbing .INC
09.2016 - 06.2022
Warehouse Worker
Peterson Caterpillar
09.2010 - 08.2016
Service Specialist Grocery Bagger
Lucky's Supermarket
01.2009 - 09.2010
No Degree - Real Estate
Colibri Real Estate
High School Diploma -
San Lorenzo High School