James "Jim" Hillis
Loveland,CO
Summary
Accomplished and results-driven Maintenance Technician and Manager with over 25 years of in-depth experience overseeing preventive and corrective maintenance across residential, commercial, and aerospace environments. Renowned for uncompromising professionalism, meticulous attention to detail, and a proactive approach to safety and quality control. Honorably discharged U.S. Navy veteran and former Avionics Technician, bringing a disciplined work ethic, strong leadership skills, and proven ability to optimize operations, mentor teams, and deliver cost-effective solutions under pressure.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Maintenance Technician / Manager
In & Out Maintenance & Remodeling
01.2023 - Current
- Deliver full-scope maintenance (electrical, plumbing, HVAC, carpentry, painting) for 50+ residential and commercial units.
- Conduct unit inspections, document deficiencies, and liaison with HOAs/property managers to prioritize work orders.
- Supervise and mentor a crew of 4 technicians and coordinate subcontractors to ensure code-compliant repairs.
- Implemented a quarterly preventive-maintenance schedule that reduced emergency call-outs by 30%.
Maintenance Manager
Monitor Property Services
08.2011 - 09.2022
- Oversaw maintenance operations for a 200-unit portfolio, handling daily work-order assignment, purchasing, and emergency response.
- Developed and enforced standard operating procedures, improving average resolution time from 48 hrs to 24 hrs.
- Trained and evaluated a team of 6 technicians, fostering a safety-first culture and reducing on-the-job incidents by 40%.
Maintenance Manager
Whittier Place & Whittier Square (Hast & Company)
05.2009 - 06.2011
- Inspected and maintained two 150-unit apartment complexes, reporting daily to the HOA on repair needs and cost estimates.
- Spearheaded seasonal maintenance programs (roof, siding, landscaping) that extended asset life spans by 5+ years.
- Negotiated vendor contracts, achieving an average 15% reduction in materials spend.
Skills
- Facility Maintenance & Repairs (HVAC, plumbing, electrical, carpentry, painting, elevators, grounds)
- Preventive Maintenance Programs
- Technical Troubleshooting & Inspections
- Budgeting & Cost Management
- Team Leadership & Training
- Vendor & Contractor Relations
- Safety & Regulatory Compliance
- Property Management Software Proficiency
Accomplishments
- US Navy Veteran
- Lockheed Martin
- Large project management
Certification
- Driver's License
- (Add any trade or safety certifications, e.g., EPA 608, OSHA 10-Hour)
Timeline
Maintenance Technician / Manager
In & Out Maintenance & Remodeling
01.2023 - Current
Maintenance Manager
Monitor Property Services
08.2011 - 09.2022
Maintenance Manager
Whittier Place & Whittier Square (Hast & Company)
05.2009 - 06.2011
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