Summary
Overview
Work History
Education
Skills
Awards and Commendations
Timeline
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James Johnson

Oak Forest

Summary

Dedicated Marine Corps veteran with a proven track record in security, management, and retail sales. Leveraging military-honed leadership and attention to detail, excels in setting and achieving operational goals while ensuring team cohesion and security integrity. Experienced in managing diverse teams, optimizing retail operations, and implementing effective security protocols. Committed to delivering excellence through strategic planning and disciplined execution.

Overview

13
13
years of professional experience

Work History

General Manager

NuMed Management Partners
09.2018 - 03.2024
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Personal Assistant / Security Attaché

Consulate General of Israel
08.2016 - 08.2018
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Displayed absolute discretion at handling confidential information.
  • Maintained appropriate filing of personal and professional documentation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Worked with local, state and government agencies regarding company security matters.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.

Security Officer

Silver Star Protection Group
12.2015 - 08.2016
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Retail Sales Associate

General Nutrition Center, GNC
10.2014 - 12.2015
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.

Airfield Firefighter

United States Marine Corps
10.2010 - 10.2014
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Coached and mentored new recruits for motivated, high-performing teams.
  • Relayed crucial information and coordinated operations using radio communications equipment.

Education

Associate of Arts - General Studies

College of DuPage
Glen Ellyn, IL
12-2024

Fire Science - Emergency Medical Technician

College of DuPage
Glen Ellyn, IL
01.2016

Skills

  • Sales
  • Staff development
  • Sound judgment
  • Customer relations
  • Training and coaching
  • Effective leader
  • Time management
  • Loss prevention
  • Communication skills
  • Emergency Medical Training
  • Risk Analysis Training
  • Microsoft Office Proficient

Awards and Commendations

  • National Defense Medal
  • Global War on Terrorism Medal
  • Navy Meritorious Unit Commendations (Awarded Twice)
  • Sea Service Deployment Ribbons (Awarded Twice)
  • Marine Corps Good Conduct Medal
  • Armed Forces Reserve Medal

Timeline

General Manager

NuMed Management Partners
09.2018 - 03.2024

Personal Assistant / Security Attaché

Consulate General of Israel
08.2016 - 08.2018

Security Officer

Silver Star Protection Group
12.2015 - 08.2016

Retail Sales Associate

General Nutrition Center, GNC
10.2014 - 12.2015

Airfield Firefighter

United States Marine Corps
10.2010 - 10.2014

Associate of Arts - General Studies

College of DuPage

Fire Science - Emergency Medical Technician

College of DuPage

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James Johnson