James Johnson
Milford,Ohio
Summary
Dynamic Estimator/Project Manager with a proven track record at Ryan's All Glass, excelling in cost estimation and vendor relationships. Recognized for delivering accurate project bids and enhancing client satisfaction through effective communication. Skilled in value engineering, I consistently identify cost-saving opportunities while maintaining high-quality standards.
Overview
25
25
years of professional experience
Work History
Estimator/Project Manager
Ryan's All Glass
11.2016 - 08.2025
- Assisted in gathering and analyzing project specifications for accurate cost estimation.
- Supported preparation of detailed estimates based on material, labor, and overhead costs.
- Collaborated with team members to evaluate vendor quotes and select cost-effective materials.
- Learned to utilize industry-specific software for creating and managing project budgets.
- Participated in project meetings to understand scope and clarify client requirements effectively.
- Maintained organized documentation of estimates and revisions for future reference.
- Adapted quickly to changes in project scope, ensuring timely updates to cost estimates.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Prepared material orders to complete projects on time and within budget.
- Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
- Assisted in securing high-value contracts by preparing competitive yet profitable bid packages tailored to client needs.
- Conducted thorough site visits to gather essential information for precise estimates, minimizing potential change orders during construction phases.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Developed strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
- Collaborated with project managers to ensure accurate scheduling and resource allocation, improving overall project efficiency.
- Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.
- Identified areas for cost saving to help increase profitability and lower client costs.
- Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
- Provided value engineering suggestions throughout projects'' lifecycle, revealing opportunities for cost savings without compromising quality or functionality.
- Developed and maintained strong relationships with vendors and subcontractors, ensuring timely delivery of materials and services.
- Reduced material costs without compromising quality by negotiating better terms with suppliers, leveraging bulk purchase discounts.
- Contributed to winning several high-value contracts by presenting compelling and competitive estimates to potential clients.
- Facilitated successful project bids, consistently delivering detailed proposals under tight deadlines.
- Improved client satisfaction with detailed and transparent cost breakdowns, establishing trust and facilitating smoother project negotiations.
- Leveraged industry insights to advise on cost-effective alternatives, contributing to overall success of projects without compromising quality.
- Attended project meetings to provide updates and insights on project costs.
Account Manager
Kempf Surgical Appliances
02.2007 - 10.2016
- Cultivated relationships with key clients, enhancing customer satisfaction and loyalty.
- Developed tailored account strategies, driving revenue growth and client retention.
- Led cross-functional teams to ensure seamless project delivery and issue resolution.
- Implemented process improvements, increasing operational efficiency and reducing turnaround times.
- Mentored junior staff on best practices in account management and client communication.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Streamlined internal processes for better efficiency in account management tasks.
- Improved overall team productivity by implementing best practices in organization and time management.
- Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
Commercial Glazier
Andy's Glass
05.2003 - 02.2007
- Installed glass structures in commercial buildings, ensuring adherence to safety standards and specifications.
- Operated specialized glazing tools and equipment to achieve precision in installations.
- Troubleshot issues during installations, implementing solutions to address potential problems proactively.
- Increased productivity by maintaining a clean and organized workspace, optimizing workflow processes.
- Improved customer experience through timely completion of projects while maintaining impeccable attention to detail.
Installment Loan and Lease Operations
Fifth Third Bank
06.2000 - 05.2003
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Elder High School
Cincinnati, OHSkills
- Cost estimation
- Material takeoffs
- Estimate preparation
- Estimating software
- Project estimation and bidding
- Vendor relationships
- Bid preparation
- Construction cost estimates
- Change order management
- Value engineering
- Industry networking
- Commercial construction experience
- Cost reporting
Timeline
Estimator/Project Manager
Ryan's All Glass
11.2016 - 08.2025
Account Manager
Kempf Surgical Appliances
02.2007 - 10.2016
Commercial Glazier
Andy's Glass
05.2003 - 02.2007
Installment Loan and Lease Operations
Fifth Third Bank
06.2000 - 05.2003
High School Diploma -
Elder High School
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