JAMES JOHNSON
Alpha Driving School
Hesperia,CA
17
years of professional experience
Accomplished business owner, sales professional, and certified driving instructor with more than 30 years of progressive experience in sales, business management, customer relations, training, and operations. Proven record of building lasting customer relationships, managing daily business operations, solving complex problems, and delivering exceptional service. Recognized for professionalism, integrity, leadership, and the ability to work independently while achieving organizational goals. Experienced in supervising operations, maintaining regulatory compliance, coordinating schedules, and communicating effectively with customers, employees, and government agencies.
Work History
Owner / Operator
- Successfully owned and operated a California driving school, overseeing all daily business operations.
- Delivered professional behind-the-wheel instruction while maintaining outstanding customer satisfaction.
- Coordinated scheduling, billing, student records, and administrative operations to ensure smooth daily operations.
- Ensured compliance with California DMV regulations and licensing requirements.
- Cultivated strong relationships with students, parents, and community members, enhancing customer loyalty and satisfaction.
- Resolved customer concerns professionally and efficiently.
- Oversaw business growth while upholding high standards of safety, professionalism, and accountability.
Sales Representative
17 Years- Managed an established sales territory while developing new business opportunities.
- Built long-term relationships with commercial and industrial customers through trust and dependable service.
- Consistently achieved sales objectives by identifying customer needs and providing effective solutions.
- Conducted product demonstrations and presented customized recommendations.
- Managed customer accounts, resolved issues promptly, and maintained high customer satisfaction.
- Demonstrated strong negotiation, communication, and organizational skills while working independently.
Education
High School Diploma
High School Diploma
Skills
Operations: Business Ownership & Operations Management
Scheduling & Logistics Coordination
Recordkeeping & Documentation
Time Management & Organization.
Sales & Service: Sales & Business Development
Account Management & Client Retention
Customer Service Excellence
Marketing Strategy.
Leadership & Strategy: Team Leadership & Training
Conflict Resolution
Problem Solving & Critical Thinking
Business Compliance.
Tools: Microsoft Office & Computer Skills.
Dependable
Honest
Leadership
Strong Work Ethic
Adaptable
Excellent Communication
Customer Focused
Team Player
Fast Learner
Brand Representation
Safety Conscious
Timeline
Sales Representative
Lawson Products
01.1992 - 01.2009Read More
Owner / Operator
Alpha Driving School
Read More
High School Diploma
Read More
Forest Glen
High School Diploma
Read More