James Johnston
Spring,TX
Summary
I have over 21 years in management, about nine years in classroom instruction, and about 30+ years in the restaurant and bar industries. I am a freelance designer with my own company as well as working with some very notable non-profit organizations, including my own. I am looking for a career with a flexible schedule that offers a positive quality of life and utilizes my past and current experiences.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Team Member
Landry's Group Inc (Saltgrass Steakhouse)
05.2004 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new team members on restaurant procedures and guest interaction techniques.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Bar Managing Owner
The Mix
01.2022 - 02.2024
- Developed and implemented strategic marketing initiatives to enhance brand visibility and customer engagement.
- Managed financial planning, budgeting, and cost control to optimize profitability and resource allocation.
- Optimized operational efficiency through process improvement initiatives, reducing costs while maintaining quality standards.
Assistant Restaurant Manager
Live Oak Bar & Grill
02.2016 - 10.2017
- Oversaw daily operations to ensure quality service and adherence to health regulations
- Trained and mentored staff on customer service best practices and menu knowledge; developed staff schedules to optimize labor costs while maintaining service levels.
- Implemented inventory management systems to reduce waste and improve supply chain efficiency.
Promotional Manager
Charlie's Austin
05.2002 - 08.2004
- Managed budgets for promotional activities, ensuring optimal resource allocation and cost efficiency.
- Evaluated campaign performance metrics, driving continuous improvement in promotional efforts and outcomes.
- Cultivated strong relationships with key industry influencers to facilitate endorsement deals or collaborative projects that elevate brand awareness.
Bar/Service Manager
Bennigan's Bar & Tavern
05.1998 - 05.2002
- Oversaw daily operations, ensuring exceptional service standards and guest satisfaction.
- Trained and mentored staff, fostering a collaborative and efficient work environment.
- Coordinated special events, increasing venue visibility and customer engagement strategies.
Education
Bachelor of Arts - Communications (Public Relations)
University of Texas At San Antonio
San Antonio, TX05-2010
Skills
- Leadership, Collaboration and Team Development
- Budgeting, Inventory and Financial Management
- Customer and Vendor Relationship Management
- Staff Training, Coaching, Counseling and Mentorship
- Food Safety and Health Compliance
- Marketing and Promotions Strategies
Certification
- Manager Food Safety Manager Certification - Harris County
- Texas Alcohol & Beverage License & Certification
Timeline
Bar Managing Owner
The Mix
01.2022 - 02.2024
Assistant Restaurant Manager
Live Oak Bar & Grill
02.2016 - 10.2017
Team Member
Landry's Group Inc (Saltgrass Steakhouse)
05.2004 - Current
Promotional Manager
Charlie's Austin
05.2002 - 08.2004
Bar/Service Manager
Bennigan's Bar & Tavern
05.1998 - 05.2002
Bachelor of Arts - Communications (Public Relations)
University of Texas At San Antonio