James Jones

Conduct airfield inspections of runways, taxiways, aprons, safety areas, lighting, signage, and pavement to ensure safe operations in accordance with airport SOPs, and FAA advisory circulars.

Monitor airfield conditions, and coordinate closely with Airport Maintenance, tenants, flight schools, and ATC (HEF Tower) to support safe and efficient aircraft operations in a high-activity general aviation environment.

Perform Wildlife Hazard Management duties, including wildlife observation, dispersal actions, habitat monitoring, and strike reporting to mitigate risks to based and transient aircraft.

Assist with snow and ice control operations, assessing pavement conditions, coordinating clearing priorities, and communicating surface conditions and operational impacts to airport users.

Support inclement weather and irregular operations, including storm preparedness, low-visibility procedures, and post-weather inspections to ensure airfield readiness.

Respond to airfield incidents, accidents, and tenant emergencies; coordinate with local emergency services, Airport Maintenance, and law enforcement as needed.

Issue airfield activity notifications, temporary closures, and construction coordination updates to airport users, tenants, and the control tower.

Monitor and report outages or deficiencies in airfield lighting, navigational aids, pavement conditions, and safety systems; generate work orders and track corrective actions.

Maintain accurate daily logs, inspection reports, wildlife activity records, and operational documentation, ensuring clear communication across shifts and departments.

Provide exceptional customer service to airport tenants, flight schools, FBOs, and transient pilots, supporting a positive and safe operating environment.

Assist with training new staff on airfield procedures, communications, inspections, weather response, and airport safety practices.

Provided fast, friendly customer service at fuel station and convenience store.

Operated POS system to accurately process transactions for fuel, retail, and lottery.

Monitored and authorized fuel pumps while maintaining a clean, safe forecourt area.

Restocked shelves and displays, ensuring proper product rotation.

Handled cash, credit, and mobile payments with high accuracy.

Upheld safety standards in fuel handling and compliance with age-restricted sales.

Performed routine cleaning of store, restrooms, and outdoor service areas.