James Kaidy

• (company's 2nd-in-charge & corporate officer) overseeing & engaged in the
• Technology Solutions line of business, comprised of several levels of Technology professionals engaged in Technology Consulting, Professional Services, & Advisory duties as part-time employment (moonlighting) outside of their regular employment (day jobs)
• Functional owner for all corporate Infrastructure (functional CIO domain), architect & owner for all
• Digital Transformations initiative company-wide, & people management throughout
• Provided expert consulting & advisory to internal stakeholders & the firm's clients.

• In an elite Technical Consulting & Professional Services firm founded by an
• Information & Cybersecurity Engineering Professor @ UC Berkeley, responsible for providing a vast range of technological & cybersecurity services to the firm's clients
• Drove progress on internal development effort, owned infrastructure deployment projects, & advised the firm's Executive Partner / Managing Partner (CEO-equivalent) on Technology & Operational matters during a period of significant growth
• Recruited based on significant IT Managed Services & Technology Consulting experience by the firm's founder, a former colleague from virtual CIO & virtual CISO experience at Hyperlink, Inc.

• Delivering tailored experience for Venture Capital through innovating solutions.
• Created and lead projects for more custom and tailored solutions.
• Provided numerous White-Glove services for Executives in high stress and high sensitivity scenarios
• Continued to own the deployment & lifecycle management of Remote Monitoring, Diagnostic, & other internal IT
  agents to improve operational metrics including: Mean Time Between Outages (MTBO), Mean Time To
  Detect (MTTD), & Mean Time To Resolution (MTTR) w/ minimal additional costs, dramatically improving
  efficiency, costs to clients, & company revenue.
• Continued to provide training on diverse topics, including to expert level technical stakeholders.
• Continued assessments & authored process / system documentation
• Liaised w/ Executive Partners, Board members, & Operation Officers, engaging in comprehensive
  account management work during new client onboarding, system transitions, & more

• Provided IT Services & full-scope Technology Consulting (virtual Chief Information Officer / vCIO) for small-medium businesses (Medical Practices, Pharma & Biotech companies, & Silicon Valley startups), becoming the Directly Responsible Individual in the Managed Service Provider (MSP) for business / enterprise clients & systems-related duties (overseeing 20-50% of the business after ~1 yr of employment)
• Liaised w/ C-Suite stakeholders, business owners, & Board members, engaging in comprehensive account management work during new client onboarding, system transitions, & more
• Provided training on diverse topics, including to expert level technical stakeholders
• Conducted assessments & authored process / system documentation
• Principal resource / Subject Matter Expert (SME) for boutique Hardware Engineering efforts

• Provided Managed IT Services & full-scope Technology Consulting (virtual Chief Information Officer / vCIO) services under contract with Hyperlink, Inc
• Developed foundational solutions to managing On-Prem and remote solutions for optimizing Client experience in productivity
• Directed technology development & deployment for new primary office location

• (vCIO) / CIO-as-a-
• Service, Provided Managed IT Services & full-scope Technology Consulting (virtual Chief Information Officer / vCIO) services under contract with Hyperlink, Inc
• Directed technology development & deployment for new additional secondary office location
• Directed technology development & deployment for restructuring primary office location, (vCIO) / CIO-as-a-
• Service
• Enable Imaging, Provided Managed IT Services & full-scope Technology Consulting (virtual Chief Information Officer / vCIO) services under contract with Hyperlink, Inc.

• Service, Provided Managed IT Services & full-scope Technology Consulting (virtual Chief Information Officer / vCIO) services under contract with Hyperlink, Inc.

• Virtual Chief Information Officer (vCIO) / CIO-as-a-
• Service,
• Provided Managed IT Services & full-scope Technology Consulting (virtual Chief Information Officer / vCIO) services under contract with Hyperlink, Inc.

• Functional virtual CIO (CIO-as-a-Service), functional virtual CIO (CIO-as-a-Service)

Provided Managed IT Services & project-based, to consumer & business customers

• Expert diagnostician for software issues on macOS, Windows, & iOS as well as for hardware issues across numerous manufacturers & platforms
• Deployed software across consumer & enterprise IT endpoints
• Conducted Digital Forensics & provided IT Security services.