James Kalajian
Framingham,MA
Summary
I'm a young fulfillment member looking to grow my experience in team management. I went through the expiring leaders program and learned a lot on what it takes to be a manger. I have work experience working with customers and large teams, whether that be preparing orders, dealing customers complications, or working to finish projects to meet deadlines.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
Nordstrom
Natick, MA
06.2022 - Current
- Ensured completeness and accuracy of orders
- Packed items to meet customer specifications
- Maintained inventory levels by constant monitoring
- Facilitated customer order collection efficiently
- Assisted in training new fulfillment associates, sharing best practices and tips.
- Adhered to packaging standards to ensure products remained safe during shipment
- Communicated effectively with supervisors and team members to address workflow challenges.
- Performed quality checks on products prior to shipment to ensure customer satisfaction.
Papa Gino's Team Members
Papaginos
Westborough, MA
05.2018 - 08.2021
- Operated cash register to process customer orders and payments.
- Prepared pizzas according to customer specifications, including selecting appropriate toppings.
- Cleaned kitchen surfaces and equipment after each shift.
- Greeted customers upon arrival and provided menu information.
- Provided excellent customer service at all times.
- Managed phone calls from customers placing orders or inquiring about menu items.
- Assisted other team members in closing duties such as cleaning up stations, counting money.
Education
Bachelor of Arts - Animation And Special Effects
Montserrat College of Art
Beverly, WA05-2023
Skills
- Fulfillment Processing
- Inventory Maintenance
- Shipment Preparation
- RFID Tracking
- Order picking skills
- Product tagging
- Heavy Lifting
- Shipping and receiving
- Customer Service
- Loss Prevention
- Inventory Auditing
- Product Packaging
- Shipment packing
- Willing to Learn
Timeline
Fulfillment Associate
Nordstrom
06.2022 - Current
Papa Gino's Team Members
Papaginos
05.2018 - 08.2021
Bachelor of Arts - Animation And Special Effects
Montserrat College of Art