Summary
Work History
Skills
Timeline
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James Kantzer

Roseville,MI

Summary

Dynamic and detail-oriented professional with proven expertise in vehicle inspection and customer service at Jim Riehl's Friendly. Recognized for enhancing service delivery and maintaining cleanliness standards, while effectively managing inventory and fostering team collaboration. Committed to ensuring quality and efficiency in all operations, contributing to a superior customer experience.

Work History

New Car Porter

Jim riehls friendly
Romeo, Michigan
  • Parked vehicles in designated areas, ensuring organized lot management.
  • Assisted customers with vehicle retrieval and inquiries, enhancing service experience.
  • Conducted regular inspections of vehicles for cleanliness and damage, maintaining quality standards.
  • Coordinated vehicle transfers between locations, supporting efficient operations.
  • Maintained accurate logs of vehicle movements, ensuring traceability and accountability.
  • Supported team members in managing high-volume traffic during peak hours effectively.
  • Utilized company software for tracking vehicle statuses and customer requests efficiently.
  • Adhered to safety protocols while moving vehicles, promoting a secure work environment.
  • Moved vehicles to designated parking areas as directed by management.
  • Verified that all keys were returned when a vehicle was picked up by a customer.
  • Transported customer's cars to service area for repairs or maintenance work.
  • Reported any mechanical problems found while transporting vehicles.
  • Fueled vehicles and checked tires for proper inflation prior to test drives.
  • Inspected factory deliveries of new cars to prep for dealership stocking.
  • Inspected tires for proper air pressure and tread wear.
  • Identified any visible damage on incoming cars before they are parked.
  • Checked fluid levels in vehicles including oil, transmission fluids, brake fluids and coolants.
  • Washed windows inside and outside of the vehicle using soapy water or special cleaning solutions.
  • Dusted interiors of vehicles using vacuum cleaners or compressed air hoses.
  • Assessed supply levels for vehicle parts, cleaning products and and restocked items to sustain inventory.
  • Detail washed the exterior of vehicles using soft cloths, brushes, detergents and disinfectants.
  • Applied waxes to automobiles' exteriors to protect paint finishes.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Inspected vehicle to verify pristine appearance for customer.
  • Vacuumed vehicle interiors to remove loose dirt and debris.
  • Executed engine detailing to remove grime and improve appearance.
  • Maintained a clean and organized work environment to ensure efficient operations.
  • Inspected vehicles thoroughly before and after detailing to ensure quality of work.
  • Removed stickers and decals from vehicle exteriors without damaging paint.

Skills

  • Vehicle inspection
  • Inventory management
  • Customer service
  • Time management
  • Team collaboration
  • Equipment maintenance
  • Problem resolution
  • Attention to detail
  • Communication skills
  • Organizational skills
  • Service delivery
  • Parking techniques
  • Basic car mechanics
  • Cleanliness standards
  • Fueling vehicles
  • Tire inflation
  • Damage assessment
  • Car vacuuming
  • Battery charging
  • Telephone etiquette
  • Vehicle storage
  • Seat and carpet cleaning
  • Interior vacuuming
  • Upholstery cleaning
  • Strategic planning
  • Window cleaning
  • Vehicle transport
  • Fluid maintenance
  • Carpet vacuuming
  • Clear communication
  • Multitasking and organization
  • Problem-solving
  • Engine cleaning
  • Relationship building
  • Pressure washing
  • Hand tools
  • Showroom maintenance

Timeline

New Car Porter

Jim riehls friendly
James Kantzer