Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
34
34
years of professional experience
Work History
Purchasing Manager
Morrison Healthcare Food Services
07.2009 - 12.2025
Supported procurement process by managing purchase orders and tracking deliveries
Collaborated with team members to optimize inventory management practices
Executed routine data entry tasks into procurement software for accurate record-keeping
Participated in supplier relationship management to enhance communication and service levels
Optimized inventory levels by implementing demand forecasting techniques and just-in-time purchasing strategies.
Scrutinized purchasing data to identify areas for improvement and cost savings.
Cook
Morrison Healthcare Food Services
04.2002 - 07.2009
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Communicated closely with servers to fully understand special orders for customers.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Team Leader
Dollywood - Pigeon Forge, TN
03.1997 - 04.2002
Led team in daily operations to enhance guest experiences and ensure safety protocols.
Developed training programs for new team members, fostering skill growth and operational efficiency.
Streamlined workflows to improve service delivery and reduce wait times during peak seasons.
Mentored staff to cultivate leadership skills, promoting a collaborative work environment.
Coordinated with management to strategize staffing needs based on seasonal demands and events.
Analyzed guest feedback to drive enhancements in service quality and operational processes.
Oversaw inventory management, ensuring adequate supplies for seamless daily operations and special events.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Assistant Manager
McDonald's Restaurant
11.1991 - 03.1997
Led team in executing operational strategies to enhance service delivery and customer satisfaction.
Coordinated scheduling and staffing to optimize productivity during peak business periods.
Implemented inventory management systems, reducing discrepancies and ensuring stock availability.
Monitored compliance with company policies, ensuring adherence to industry standards and regulations.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.