James Keil
Roseburg,OR
Summary
Accomplished Sales and Customer Service professional with extensive experience meeting aggressive goals, building lasting relationships and great client rapport with customers and internal suppliers.
An enthusiastic team player, strong presenter and problem solver pursuing a position where hard work and honesty will be valued. I offer excellent technical abilities with software and applications, the ability to handle challenging work, and time management skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Pacific Air Comfort
Roseburg, OR
01.2021 - 03.2024
- Maintained professional network of potential clients and business opportunities.
- Performed sales consultations and educated clients on products and services.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Coordinated and finalized sales proposals to complete purchases.
- Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
- Delivered exemplary customer service and support by remaining poised in most stressful situations.
- Attended trade shows for in-person engagement and network building.
- Track monthly sales to generate reports for business development planning.
Training Specialist
Sodexo USA
Remote, OR
03.2019 - 01.2021
- Developed complete training programs and led training using various platforms.
- As a consultant, evaluated client processes, employee performance and training progress to determine additional training needs.
- Cross-trained employees to do other jobs within business, increasing job skills and productivity.
- Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Educated, coached and mentored over 10,000 new hires in multiple positions.
- Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Sales and Training Executive
Umpqua Indian Development Corporation
Roseburg, OR
06.2018 - 03.2019
- Planned sales and revenue-generating opportunities by exploring new markets and manpower resources to improve the bottom line.
- Conducted trade shows and networking events for various companies.
- Maintained professional network of potential clients and business opportunities.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Created and implemented compliance/new hire training in various departments using online Learning Management Systems and Software.
Executive Manager
Lunar Logic
Eugene, OR
08.2009 - 05.2018
- Sales, consultation, development and initiation of custom learning management systems (LMS)
- Successfully managed the day-to-day tactical and long-term strategic activities within the business.
- Managed a team of Client Success Managers and Project Managers.
- Work closely with the marketing department to optimize strategic initiatives for selling managed marketing campaigns.
- Provided top-tier customer service while sharing product knowledge with customers and making personal recommendations.
- Integral in hiring and training new employees.
Owner Operator
ImageStream Productions LLC
Roseburg, OR
06.2006 - 07.2009
- Collaborated with team leadership and other key stakeholders on key editing and production decisions.
- Produced documentaries, advertising video, and media content for interactive learning programs.
- Worked with several non-profit organizations both in production and execution of live events.
- Led concept development, graphics, storytelling and delivery of segment ideas.
Training Specialist
Roseburg Forest Products
Dillard, OR
05.2000 - 05.2006
- Worked into a corporate management role after 10 years in production at Plywood Plant 4.
- Conducted analysis to address gaps in production and safety which led to significant improvements in recovery, improved standards in several safety, equipment operation and maintenance programs.
- Provided onsite software training for Supervisors and administrative staff, created, produced and implemented interactive computer-based training programs for several Roseburg Forest Products locations.
Skills
- Leadership
- Excellent communication skills
- Organizational skills
- Excellence in customer service
- Proficient in digital content production
- CRM, CMS and Microsoft Systems
- Creative problem solving
- Proficient in various training platforms (LMS)
Certification
Sandler Sales Certified, 2010
Timeline
Outside Sales Representative
Pacific Air Comfort
01.2021 - 03.2024
Training Specialist
Sodexo USA
03.2019 - 01.2021
Sales and Training Executive
Umpqua Indian Development Corporation
06.2018 - 03.2019
Executive Manager
Lunar Logic
08.2009 - 05.2018
Owner Operator
ImageStream Productions LLC
06.2006 - 07.2009
Training Specialist
Roseburg Forest Products
05.2000 - 05.2006