James kelley
saint paul park,MN
Summary
Dynamic Technical Trainer with a proven track record at Michels Utility Services, specializing in training program development and employee mentoring. Expert in enhancing technical skills through hands-on workshops and tailored training initiatives, resulting in improved performance and engagement. Committed to continuous improvement and effective collaboration to meet organizational goals.
Professional with strong background in technical training and deep understanding of instructional design, curriculum development, and software applications. Known for fostering team collaboration and driving measurable results in diverse and dynamic environments. Adept at adapting to evolving needs and consistently delivering high-quality training programs that enhance skill sets and performance. Reliable and flexible, with focus on achieving organizational objectives and supporting continuous improvement.
Technical training professional with proven ability to develop and deliver effective training programs. Known for enhancing team performance through clear communication and practical instruction. Reliable team player, adaptable to changing needs, and committed to achieving results. Skilled in curriculum development and instructional design.
Overview
36
36
years of professional experience
1
1
Certificate
Work History
Technical Trainer
Michels Utility Services
08.2017 - Current
- Developed and delivered comprehensive training programs on utility safety and operations.
- Facilitated hands-on workshops to enhance technical skills among field personnel.
- Evaluated training effectiveness through assessments and feedback to ensure continuous improvement.
- Collaborated with management to identify skill gaps and design targeted training initiatives.
- Developed and delivered training programs on safety protocols and operational procedures.
- Maintained detailed records of employee progress throughout training programs, allowing managers to easily track improvements over time.
- Enhanced employee technical skills by developing comprehensive training modules and hands-on workshops.
Trainer, Proctor, Evaluator
Q3 Contracting
04.2008 - 08.2017
- Developed and delivered training programs to enhance employee performance and engagement.
- Assessed training needs through surveys and performance metrics to tailor content effectively.
- Implemented new training technologies to streamline learning processes and improve retention rates.
- Facilitated hands-on workshops to promote skill development and teamwork among staff members.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Technical Trainer
Mueller Pipeline/Infrasource
08.1989 - 04.2008
- Developed instructional materials to enhance understanding of technical concepts and best practices.
- Delivered comprehensive training programs on utility operations and safety protocols.
- Facilitated hands-on workshops, promoting skill application in real-world scenarios.
- Maintained detailed records of employee progress throughout training programs, allowing managers to easily track improvements over time.
- Enhanced employee technical skills by developing comprehensive training modules and hands-on workshops.
Education
GED -
Harding High School
Saint Paul, MNSkills
- Training program development
- Instructional design
- Technical skill enhancement
- Assessment and evaluation
- Workshop facilitation
- Needs analysis
- Performance metrics assessment
- Safety protocol training
- Operational procedure training
- Employee mentoring
- Record keeping
- Continuous improvement strategies
- Team collaboration
- Coaching and mentoring
Certification
- Train The Evaluator-2009
- Osha 30 Training - 2015
- EWN Master Evauator-2025
Timeline
Technical Trainer
Michels Utility Services
08.2017 - Current
Trainer, Proctor, Evaluator
Q3 Contracting
04.2008 - 08.2017
Technical Trainer
Mueller Pipeline/Infrasource
08.1989 - 04.2008
GED -
Harding High School