James Kelly
Cape Coral,FL
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
9
9
years of professional experience
Work History
Chief Operating Officer
Hardt Industries
02.2024 - Current
- Apart of the business start up and organization.
- Created accounting and operational goals and procedures.
- Oversee day-to-day operations to keep organization running smoothly while meeting business goals.
- Developed new business outlets leading to growth in sales and profits.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
Sales and Operations Management
Direct Flooring
03.2018 - Current
- Analyzed market trends and customer feedback for continuous improvement of products and services.
- Developed and implemented effective sales strategies, ensuring consistent growth in revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Outlet and Hotel Supervisor
Marriott
02.2016 - 03.2018
- Working at Marriott I was the supervisor outlets ie. Restaurant, pool, bar, guest service.
- Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.
- Enhanced guest satisfaction by implementing personalized services and catering to individual needs.
- Coordinated special events within the hotel property such as weddings or conferences ensuring smooth execution of all logistics.
Sales Associate
Island Company
04.2016 - 09.2016
- While at Island Company I was responsible for guest relations and interactions, as well as store up-keep and inventories
Activity Coordinator
LAL Schools
06.2015 - 08.2015
- In this position, I was required to plan and implement activities for a language school, from nightly activities to overnight trips to Disney World for kids and teenagers
- Also, I managed a staff of activity leaders to help put on events
Education
Business Administration With A Concentration in Hospitality Management
Florida Atlantic University
Boca Raton, FL08.2017
Skills
- Process Improvement
- Operations Management
- Cross-Functional Teamwork
- Strategic Planning
- Personable
- Business Administration
- Planning and execution
Timeline
Chief Operating Officer
Hardt Industries
02.2024 - Current
Sales and Operations Management
Direct Flooring
03.2018 - Current
Sales Associate
Island Company
04.2016 - 09.2016
Outlet and Hotel Supervisor
Marriott
02.2016 - 03.2018
Activity Coordinator
LAL Schools
06.2015 - 08.2015
Business Administration With A Concentration in Hospitality Management
Florida Atlantic University
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