Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Kemp

Abernathy

Summary

Professional with significant experience and expertise in remodeling, bringing strong focus on team collaboration and achieving results. Skilled in project management, construction techniques, and client communication. Known for flexibility and dependability, adapting to changing needs and ensuring high-quality outcomes. Valued for problem-solving abilities, leadership, and delivering on-time and within budget.

Overview

45
45
years of professional experience

Work History

Remodeling Contractor

Slef
01.1991 - Current
  • Effectively managed multiple concurrent projects while maintaining strict deadlines and high-quality standards.
  • Maximized project outcomes by implementing creative design solutions tailored to clients'' specific needs and preferences.
  • Increased project efficiency by effectively managing subcontractors and ensuring timely completion of tasks.
  • Optimized material usage by accurately estimating required quantities, minimizing waste, and reducing costs for clients.
  • Conducted thorough post-project evaluations to identify areas for potential improvement, ensuring continuous growth and development within the company.
  • Reduced costs for clients by negotiating favorable pricing from suppliers and vendors.
  • Enhanced client satisfaction by delivering high-quality remodeling projects within budget and on schedule.
  • Enhanced overall functionality of spaces through strategic space planning and layout optimization during the remodeling process.
  • Adapted quickly to unforeseen challenges during construction, employing creative problem-solving skills to keep projects on track.
  • Improved company reputation through consistently delivering exceptional results in all remodeling projects.
  • Developed comprehensive project plans outlining scope, timeline, and budget for effective project management.
  • Established a positive working atmosphere among team members facilitating collaboration and efficient workflow across all stages of the remodeling process.
  • Streamlined communication with clients throughout the remodeling process, fostering trust and maintaining transparency.
  • Demonstrated strong attention to detail in completing intricate finish work such as custom cabinetry or detailed molding installations.
  • Maintained a safe working environment by adhering to industry safety standards and regulations.
  • Performed regular progress reporting to clients, keeping them informed about their projects'' status every step of the way.
  • Collaborated closely with architects, designers, and other construction professionals to ensure seamless project execution.
  • Spearheaded the implementation of environmentally friendly building practices to reduce environmental impact while providing cost-saving benefits for clients.
  • Conducted thorough site assessments to identify potential challenges before starting each remodeling project.
  • Strengthened relationships with key suppliers to secure preferred pricing on materials without sacrificing quality or craftsmanship.
  • Used variety of hand and power tools to complete tasks.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Installed drywall, siding and other structural components.

Countertop Installer

Self-employeed
01.1982 - Current
  • Developed strong relationships with suppliers, securing high-quality materials at competitive prices.
  • Followed specifications for installing new or replacing damaged tile.
  • Streamlined the installation process by maintaining accurate records of measurements, materials used, and project timelines.
  • Trained new employees on proper installation techniques, safety protocols, and company standards to ensure consistent quality across all projects.
  • Removed old tile, grout and adhesive using chisels and scrapers to clean surface carefully and prepare for new installation.
  • Contributed to company growth by offering expert advice on trending countertop styles and materials to potential clients.
  • Determined and implemented best layout to achieve desired patterns for tile installation based on job site parameters.
  • Spearheaded continuous improvement initiatives within the team by sharing best practices and collaborating on innovative solutions for common challenges faced during installations.
  • Assisted in the selection of appropriate materials, ensuring long-lasting and visually appealing countertops for clients.
  • Increased company revenue by consistently meeting target quotas for installations per month.
  • Collaborated with team members to complete complex countertop installations in a timely manner.
  • Resolved challenging situations through effective problem-solving skills while adhering to strict deadlines and budget limitations.
  • Conducted regular maintenance checks on tools and equipment, ensuring optimal performance during installations.
  • Expanded the company''s service offerings by staying up-to-date on industry trends and adapting installation techniques to accommodate new materials and methods.
  • Minimized material waste by accurately calculating required quantities for each project and repurposing leftover pieces whenever possible.
  • Reduced project completion time by effectively managing tasks and prioritizing deadlines.
  • Provided exceptional customer service, addressing any concerns or issues during the installation process.
  • Played an integral role in achieving positive client testimonials through meticulous attention to detail during the entire installation process.
  • Enhanced customer satisfaction by providing precise and efficient countertop installation services.
  • Supported sales teams in generating leads through product demonstrations at trade shows and industry events.
  • Maintained a safe working environment with proper use of tools, equipment, and personal protective gear.
  • Conducted thorough consultations with clients to determine their specific needs and preferences for countertop designs.
  • Prepared for new installations and repair work by removing original materials and debris.
  • Used power wet saws and tile cutters to cut tiles to specifications for projects.
  • Completed accurate, well-aligned and straight work according to job specifications.
  • Used safe lifting, equipment and behavioral practices.
  • Operated machines to mix mortar, thinset and grout according to standard formulas.
  • Leveled surfaces using plywood and mortar prior to laying marble and tile.
  • Placed marble and tiles into place using spacers to achieve proper spacing for grout application.
  • Leveraged power saws or tile cutters to cut materials to specified sizes for installation.
  • Achieved smooth surfaces with correct cuts and skills in polishing materials.
  • Determined and implemented best layout to achieve desired pattern.
  • Sealed joints with mortar or cement to achieve design looks and promote longevity.
  • Inspected tiled areas to evaluate repairs needed and submit labor, material and supply estimates.
  • Planned and handled more than 7 installation jobs each month.

Flooring Installer

Self-employeed
04.1980 - Current
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
  • Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
  • Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
  • Enhanced customer satisfaction by providing professional and timely flooring installation services.
  • Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
  • Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
  • Collaborated with team members to efficiently complete large-scale commercial flooring installations.
  • Demonstrated versatility in handling a variety of projects such as residential homes, office buildings, retail stores – delivering consistent quality across all settings.
  • Increased referral business through satisfied customers who appreciated attention to detail and quality workmanship in their flooring installations.
  • Offered post-installation support to clients, addressing any concerns and ensuring their complete satisfaction with the final product.
  • Improved flooring installation quality by using precision tools and techniques.
  • Assisted clients in selecting the most suitable flooring options for their needs, budgets, and preferences.
  • Meticulously followed manufacturer guidelines during product installation processes ensuring long-lasting results that met warranty requirements.
  • Conducted regular maintenance checks on tools used during installations to maintain efficiency over time.
  • Adhered to industry safety standards during every project, minimizing workplace accidents and injuries among colleagues.
  • Provided exceptional customer service by addressing client concerns promptly and professionally throughout the installation process.
  • Continuously updated knowledge on current trends in the industry, applying innovative techniques and technologies when applicable for better results in each project undertaken.
  • Mentored junior team members on best practices for flooring installation – sharing expertise and fostering a collaborative work environment.
  • Optimized project outcomes by effectively managing inventory and supplies, reducing unnecessary expenses.
  • Contributed to team success by sharing knowledge and techniques for efficient flooring installation with new hires.
  • Addressed and resolved client concerns promptly, ensuring high level of customer satisfaction and retention.
  • Increased operational efficiency, implementing organizational strategies for tools and equipment.
  • Improved project efficiency with precise cutting and fitting of various flooring materials.
  • Ensured durability and longevity of installed floors with application of appropriate finishes and sealants.
  • Delivered custom flooring solutions, working closely with clients to capture their vision and requirements.
  • Adapted to evolving industry trends, incorporating eco-friendly and sustainable flooring options into service offerings.
  • Demonstrated craftsmanship in installing complex floor designs, enhancing property value and client satisfaction.
  • Maintained safe work environment by adhering to all safety protocols and guidelines during installations.
  • Improved team performance, leading by example and setting high standards for quality and professionalism in flooring installation.
  • Achieved high level of precision in tile laying, resulting in consistently positive feedback from clients.
  • Enhanced customer satisfaction by meticulously installing high-quality flooring according to client specifications.
  • Streamlined installation process, using advanced tools and equipment to increase speed and accuracy.
  • Enhanced aesthetic appeal of spaces, selecting and recommending flooring materials based on client preferences and needs.
  • Increased repeat business by establishing trust through transparent communication and reliable service delivery.
  • Facilitated smoother project execution by maintaining clean and organized work area, minimizing disruptions to client's daily activities.
  • Strengthened client relationships, providing maintenance tips and follow-up services to ensure satisfaction with installed flooring.
  • Ensured timely completion of projects, coordinating with other contractors and managing installation timelines.
  • Reduced waste and optimized material usage through careful planning and measurement of flooring areas.
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.
  • Worked with different adhesives to join foundation, flooring, and wall materials.
  • Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
  • Supplied accurate measurements and estimates for projects.
  • Recorded measurements and devised plans to match installation specifications.
  • Spread adhesive cement over floor to prevent board joint wearing.
  • Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
  • Installed sheeting on floor surfaces, applying adhesive, and rolling with [Type] tool to form smoothest finish.
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
  • Formed tight and secure joints by removing excess materials and connecting individual pieces.

Flooring Sales Associate

Sparks Flooring
11.2015 - 04.2016
  • Enhanced store sales through effective upselling techniques, showcasing complementary products and accessories.
  • Assisted in inventory management tasks, conducting regular stock checks and placing orders as needed for optimal product availability.
  • Established lasting relationships with clients, resulting in repeat business and referrals for the store.
  • Fostered a positive work environment by maintaining open communication with colleagues, sharing product knowledge, and collaborating on sales strategies.
  • Stayed up-to-date on current flooring trends and product knowledge to provide expert advice to customers.
  • Contributed to team sales goals by consistently meeting or exceeding personal targets through proactive selling strategies.
  • Coordinated logistics for delivery and installation services while maintaining clear communication with all parties involved ensuring customer satisfaction.
  • Educated customers on proper care and maintenance of their flooring investments, prolonging the lifespan of their chosen materials.
  • Conducted in-home consultations for customers requiring additional guidance in selecting the perfect flooring solution for their space.
  • Provided exceptional customer service by attentively listening to client concerns and addressing their questions regarding various flooring options.
  • Collaborated with installation teams to ensure timely and accurate completion of projects, leading to satisfied customers.
  • Implemented creative marketing strategies that increased store visibility and attracted new customers to the showroom.
  • Increased customer satisfaction by providing personalized flooring recommendations based on clients'' needs and preferences.
  • Facilitated communication between clients, installers, and other team members throughout all stages of project execution.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain a positive brand image.
  • Maintained an organized showroom floor by regularly updating displays with new products, ensuring a visually appealing shopping experience for customers.
  • Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Discussed pricing, additional charges, and payment plans during sales process.
  • Assisted customers with selecting appropriate floor types and styles.
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.

Education

High School Diploma -

Coronado High School
Lubbock, TX
05-1982

Skills

  • Appliance installation
  • Construction estimating
  • Countertop installation
  • Cabinet installation
  • Fixture installation
  • Insulation installation
  • Siding installation
  • Drywall installation
  • Door installation
  • Tile installation
  • Flooring installation
  • Safety regulations
  • Window installation
  • Painting techniques
  • Framing
  • Hand tool proficiency
  • Demolition
  • Electrical wiring
  • Deck building
  • Team player

Timeline

Flooring Sales Associate

Sparks Flooring
11.2015 - 04.2016

Remodeling Contractor

Slef
01.1991 - Current

Countertop Installer

Self-employeed
01.1982 - Current

Flooring Installer

Self-employeed
04.1980 - Current

High School Diploma -

Coronado High School

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James Kemp