James Kerr
Troy
Summary
Dynamic Security Event Manager with a proven track record at DDCUES Security, excelling in staff scheduling and continuous improvement initiatives. Skilled in risk assessment and incident response, I enhance team effectiveness through targeted training and educational methods, fostering a culture of safety and excellence in event management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Event Manager (Per Diem)
DDCUES Security
Albany
11.2024 - Current
- Oversaw development initiatives within the security team, promoting continuous improvement efforts.
- Optimized staff scheduling during shifts and events, resulting in lower overtime costs.
- Formulated and deployed educational methods to boost officer effectiveness.
- Performed thorough background checks on potential employees to identify hiring risks.
- Recommended changes in processes and procedures related to information security and risk management.
- Provided support to attendees before, during, and after the event as needed.
- Created detailed timelines for the execution of each event.
Security Event Manager (Per Diem)
GMCS
Williston
08.2024 - Current
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
- Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
- Implemented access control measures by verifying identification credentials for individuals entering restricted areas
- Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition
Medical Assistant (Full Time)
Shaker Pediatrics-Latham, NY
Latham
03.2024 - Current
- Educated patients about medications, procedures and physician's instructions.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Administered medications under physician's supervision.
- Measured vital signs and took medical histories to prepare patients for examination.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Emergency Room Technician
Albany Medical Center Pediatric Emergency Room
Albany
10.2021 - 05.2024
- Assists with resuscitation / CPR and emergency airway procedures
- Performs venipuncture to obtain blood specimens
- Assists physicians and nurses providing technical support for patient care
- Reports on the condition of the patient to the appropriate supervisor / staff member
- Assists with the transport of patients to other departments
- Assists with obtaining and documentation of vital signs, cardiac monitoring, and non-invasive blood pressure monitoring systems
- Obtains 12-lead EKGs, discontinues peripheral IV and heparin / saline locks
- Assist with wound care
- Assists with positioning patients, application of orthopedic splints and dressings
- Measure and fit crutches and canes and instruct patients on proper use
911 Dispatcher
Mohawk Ambulance Service
Schenectady
06.2021 - 06.2022
- Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
- Responded to emergency calls routed by automatic distribution system.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Attended regular trainings sessions on new systems and technologies used within the dispatch center.
- Communicated effectively with other dispatch centers to coordinate resources when responding to large scale events.
- Verified caller identity before dispatching personnel to ensure safety of responders.
- Maintained contact with field units via radio, providing directions and assistance as needed.
Territory Manager
OSL Retail Services Inc
02.2018 - 03.2020
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Directed and coordinated products, services and sales activities.
- Boosted division performance by maximizing territory customer base and profit percentages
- Developed and implemented sales strategies to increase market share in assigned territory.
- Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
- Monitored competitor activities in the region to ensure competitive advantage.
- Resolved customer complaints regarding sales and service.
- Developed and implemented sales plans to achieve regional goals.
Education
High school diploma -
PUTNAM VALLEY HIGH SCHOOL
Putnam ValleySkills
- Computer skills
- EMR systems
- Patient assessment
- Patient Care
- Customer service
- Store Management Experience
- Triage
- Management
- Payroll
- Typing
- Data entry
- Microsoft Word
- Time management
- EMT Experience
- Medical terminology
- Hospitality
- Dispatching
- Communication skills
- Vital Signs
- Event management
- Risk assessment
- Collaboration with law enforcement
- Incident response
- Access control
- Background checks
- Staff scheduling
- Employee training
- Continuous improvement
- Emergency preparedness
- Incident reports
Certification
- BLS Certification, 08/01/24 to 08/01/26
- Security Guard License - Unarmed, 08/01/24 to 08/01/26
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Accomplishments
Eagle Scout, Boy Scouts of America (2015)
Developed and implemented a fundraising campaign for the local food bank, showcasing initiative and teamwork.
References
References available upon request.
Timeline
Security Event Manager (Per Diem)
DDCUES Security
11.2024 - Current
Security Event Manager (Per Diem)
GMCS
08.2024 - Current
Medical Assistant (Full Time)
Shaker Pediatrics-Latham, NY
03.2024 - Current
Emergency Room Technician
Albany Medical Center Pediatric Emergency Room
10.2021 - 05.2024
911 Dispatcher
Mohawk Ambulance Service
06.2021 - 06.2022
Territory Manager
OSL Retail Services Inc
02.2018 - 03.2020
High school diploma -
PUTNAM VALLEY HIGH SCHOOL
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