James Kerrigan
Sweeny,TX
Summary
Hardworking Crew Leader skilled in managing multiple projects and working closely with highly capable teams. Focused employee known for careful materials management and inventory oversight. Dedicated approach to handling diverse aspects of project management and close-out. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
6
6
years of professional experience
Work History
Crew Leader
Davey Resource Group
Kent, OH
08.2022 - 05.2024
- Resolved any disputes among crew members in a professional manner while upholding company policy.
- Provided technical support to crew members when operating machinery or equipment.
- Ensured compliance with all health and safety regulations.
- Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Trained new hires on job duties, safety protocols, and company policies.
- Suggested changes in working conditions and use of equipment to increase crew efficiency.
- Mentored newly hired crew members to prepare each for job roles.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
Cashier
Circle K
Sweeny, TX
12.2021 - 08.2022
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Used suggestive selling techniques to promote add-on sales.
Crew Member
McDonald's
Corpus Christi, TX
01.2018 - 06.2021
- Processed takeout orders quickly to ensure timely delivery of meals.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Informed customers about daily specials in an engaging manner.
- Restocked kitchen supplies including food products and utensils.
- Maintained an organized work area to ensure efficient operations.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Assisted management team with inventory counts of food products and beverage supplies.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Educated customers on menu items, product ingredients and nutritional values.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Served food quickly for positive guest experiences.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Organized and restocked supplies to support operations and team productivity.
- Wiped down tables and equipment, swept and refilled stock.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Education
High School Diploma -
Sweeny High School
Sweeny, TX05-2022
Skills
- Staff Support
- Crew Management
- Job Planning
- New Hire Training
- Professional Appearance
- Employee Management
- Heavy Lifting
- Teamwork and Collaboration
- Team Management
- Product Knowledge
- Safety Guidelines
- Task Prioritization
- Jobsite Safety
- Multitasking and Organization
- Proactive Problem Solving
- Safety protocols and procedures
- Vehicle operations
- Cash Register Operation
- Cash Handling
- ID Verification
- Customer Service
- Customer Assistance
- Returns processing
- POS Systems
- Money Handling
- Order Taking
- Retail Merchandising
- Cash Management
- Time management skills
- Scanner operations
- Customer Relations
- Customer service excellence
- Regulatory Compliance
- Complex Problem-Solving
- Loss Prevention
- Sales expertise
- Liquor Law Compliance
- Merchandise Restocking
- Credit and cash transactions
- Inventory Management
- Written and verbal communication
- Currency counting
- Staff Mentoring
- Cash Drawer Balancing
- Inventory Control
- Issue Resolution
- Staff Training
- Cleaning and sanitizing
- Ordering and stocking
- Liquor regulations and compliance
- Guest inquiries
References
References available upon request.
Timeline
Crew Leader
Davey Resource Group
08.2022 - 05.2024
Cashier
Circle K
12.2021 - 08.2022
Crew Member
McDonald's
01.2018 - 06.2021
High School Diploma -
Sweeny High School