James Kim
General Manager
Irving,TX
Work Preference
Summary
Dynamic professional with extensive experience as a General/Store Manager, excelling in strategic planning and team leadership. Proven track record in optimizing operational efficiency and enhancing customer service, resulting in cost reductions and profit growth. Adept at staff training and vendor relations, driving business growth through P&L analysis, and strong relationship building.
Overview
24
24
years of professional experience
Work History
Owner/GM/Chef
Min Kitchen, LLC.
Carrollton, Texas
01.2023 - 12.2024
- Implemented staff training programs to enhance service quality and improve team performance.
- Established vendor relationships to ensure quality sourcing of ingredients and supplies.
- Designed promotional campaigns that increased foot traffic during peak seasons.
- Implemented health and safety protocols to ensure compliance and protect staff and customers.
- Created a loyalty program to reward repeat customers and increase customer retention.
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
Store Manager
Virginia ABC
Chantilly, Virginia
03.2020 - 08.2022
- Developed and implemented visual merchandising strategies to optimize product displays.
- Analyzed sales data to forecast trends and inform inventory purchasing decisions.
- Created a staff scheduling system to ensure optimal coverage during peak hours.
- Trained employees on compliance policies and procedures to ensure operational integrity.
- Conducted performance evaluations and provided constructive feedback to staff.
- Maintained cleanliness and organization of the store to enhance the customer experience.
- Utilized point-of-sale systems to track sales metrics and manage inventory effectively.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Part Owner/Chef/GM
Maht Gaek, LLC.
Carrollton, Texas
01.2019 - 12.2019
- Managed budgeting and financial planning to ensure sustainable business operations.
- Implemented cost-control measures to improve operational efficiency and reduce expenses.
- Maintained compliance with health and safety regulations to ensure a safe environment.
- Negotiated contracts with suppliers while ensuring competitive pricing structures.
- Provided guidance and direction to staff on best practices in part ownership.
VP of Operations
DH Shipping Agency
Honolulu, Hawaii
04.2013 - 12.2018
- Developed and maintained operational budgets to ensure financial accountability and efficiency.
- Led initiatives to optimize supply chain processes, reducing lead times and improving service delivery.
- Managed vendor relationships to negotiate contracts and secure favorable terms for services and supplies.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Provided direction on process improvement initiatives to increase productivity and profitability.
- Reviewed and adjusted operational policies to enhance service delivery and customer satisfaction.
- Tracked key performance indicators related to customer satisfaction, sales volume, cost savings.
Warehouse Manager
Baba Trading Co.
Honolulu, Hawaii
03.2011 - 03.2013
- Managed daily warehouse operations, including inventory management and logistics coordination.
- Streamlined processes to reduce order fulfillment time and improve service delivery.
- Maintained compliance with safety regulations to create a secure working environment.
- Coordinated with vendors to ensure timely delivery of materials and supplies.
- Analyzed inventory data to forecast needs and prevent stock shortages.
- Led initiatives to optimize warehouse layout for improved workflow and space utilization.
Store Manager
STARBUCKS COFFEE COMPANY
Waipahu, Hawaii
01.2009 - 02.2011
- Led team meetings to drive sales strategies and enhance employee engagement.
- Analyzed sales data to forecast trends and inform inventory purchasing decisions.
- Created a staff scheduling system to ensure optimal coverage during peak hours.
- Collaborated with marketing to design in-store promotions that boosted sales.
- Conducted performance evaluations and provided constructive feedback to staff.
- Maintained cleanliness and organization of the store to enhance the customer experience.
Certified Financial Planner
Bankers Life & Casualty Insurance
Honolulu, Hawaii
06.2004 - 12.2008
- Developed customized financial plans based on individual client goals and risk tolerance.
- Conducted comprehensive financial analyses to identify suitable investment strategies for clients.
- Provided ongoing support and guidance to clients throughout the financial planning process.
- Facilitated workshops and seminars to educate clients on financial literacy and investment options.
General Manager
JP Innovators, LTD.
‘Aiea, Hawaii
09.2000 - 04.2004
- Developed and executed strategic plans to drive business growth and market expansion.
- Conducted comprehensive market analysis to identify new opportunities and competitive advantages.
- Led and mentored diverse teams to cultivate a high-performance culture and enhance employee engagement.
- Analyzed financial performance metrics to inform decision-making and support profitability.
Education
High School Diploma -
Leilehua High School
Wahiawa, HI06-1993
High School Diploma -
Woodbury University
Burbank, CASkills
- Staff training and development
- Vendor management
- Visual merchandising
- Inventory control
- Cost management
- Operational planning
- Customer service excellence
- Team leadership and oversight
- Problem solving skills
- Quality management systems
- Profit and loss management
- Employee development initiatives
- Relationship building skills
- Hiring and staffing processes
- KPI tracking and management
- Cash flow management
- Process optimization strategies
- Team oversight functions
- Small business operations expertise
Languages
Korean
Professional
Timeline
Owner/GM/Chef
Min Kitchen, LLC.
01.2023 - 12.2024
Store Manager
Virginia ABC
03.2020 - 08.2022
Part Owner/Chef/GM
Maht Gaek, LLC.
01.2019 - 12.2019
VP of Operations
DH Shipping Agency
04.2013 - 12.2018
Warehouse Manager
Baba Trading Co.
03.2011 - 03.2013
Store Manager
STARBUCKS COFFEE COMPANY
01.2009 - 02.2011
Certified Financial Planner
Bankers Life & Casualty Insurance
06.2004 - 12.2008
General Manager
JP Innovators, LTD.
09.2000 - 04.2004
High School Diploma -
Leilehua High School
High School Diploma -
Woodbury University