James Kimbrell
Poteet,TX
Summary
Accomplished General Manager at Dominos Pizza Inc., adept in strategic planning and operations management, significantly enhancing sales and profitability. Excelled in staff development and customer relations, fostering a positive work environment and driving repeat business. Demonstrated expertise in compliance understanding and cost control, achieving notable efficiency improvements.
Overview
2021
2021
years of professional experience
Work History
Assistant Manager
Papa John's Pizza
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
General Manager
Dominos Pizza Inc.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Cook
Elias Brothers Big Boy
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Inventory Supervisor
RGIS Inventory Services
06.2009 - 10.2020
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Mentored junior team members on best practices in inventory management while fostering a positive work culture that promoted teamwork and collaboration among staff members.
- Streamlined the inventory management process for increased efficiency and cost savings.
Education
Associate In Electronics Engineering Technology - Computers
Baker College
Flint, MISkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Retail Operations
- Employee Scheduling
- Operations Management
- Compliance understanding
- Strategic Planning
- Staff Development
- Policy Enforcement
- Orientation and training
- Sales Reporting
- Employee Performance Evaluations
- Cost Control
- Schedule oversight
Timeline
Inventory Supervisor
RGIS Inventory Services
06.2009 - 10.2020
Assistant Manager
Papa John's Pizza
General Manager
Dominos Pizza Inc.
Cook
Elias Brothers Big Boy
Associate In Electronics Engineering Technology - Computers
Baker College