James Kinder

· Answered questions and provided information to students about new software or hardware.

· Established strong relationships with students, building trust and open communication channels for ongoing support.

· Responded to student inquiries and provided technical assistance in person.

· Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.

· Facilitated timely project completion by managing the distribution of essential documentation to project team members.

· Enhanced data accuracy by performing regular audits on documentation and records.

· Evaluated claims by analyzing case files, conducting interviews, and reviewing relevant documentation.

· Improved claim processing times by implementing efficient workflows and prioritizing urgent cases.

· Ensured accurate determinations with meticulous research and thorough investigation of disputes.

· Assisted in emergency situations by contacting the appropriate parties and coordinating the efforts of different response teams so that the afflicted person or people are helped

· Adhered to regulatory, security, and audit procedures

· Oversaw a small team of security officers and directed them during routine and emergency situations