Seasoned Operations Manager and talented leader with 9 years of experience applying exceptional planning and problem-solving abilities toward enhancing day-to-day activities. A strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety as highest priority.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager/Yard Manager/Dispatcher
Foundation Building Materials
Englewood, Colorado
1 2016 - Current
Supervises all crews by providing direction and training, and communicating company policies, procedures, and objectives
Includes hiring, supervising performance management, and administering progressive discipline
Mediates and resolves complaints and problems of external and internal customers
Administers company safety program
Includes performing safety audits when necessary and stressing importance of safety to all employees
Knowledge of and maintaining DOT rules and regulations
Chalking out or improve operational systems, processes and best practices that guarantee organizational well-being
Purchase materials, inventory control, and ensure warehouse efficiency
Dispatch daily crews by prioritizing jobs to meet customer and manpower needs and tracking of 17 fleet vehicles
Schedule and maintaining fleet maintenance
Designed warehouse/yard layout to accommodate new material, maximize space utilization and optimize efficiency
Develop and maintain strong working relationships with contractors
Acting as primary information source for crew, maintaining compliance and consistency, and taking corrective action when needed
Test and complete forklift certification for new crew members
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times
Developed and maintained relationships with external vendors and suppliers
Optimized space utilization within yard, maximizing storage capacity without compromising safety or accessibility
Increased safety standards in yard by conducting regular inspections and ensuring compliance with all regulations
Directed dispatching, routing, and tracking of 17 fleet vehicles
Basic IT skills (databases, MS Office etc)
Forklift Operator/Order Puller
Foundation Building Materials
Englewood, Colorado
01.2014 - 01.2016
Order pulling
Loading and unloading trucks
Unloading railcars
Assisted in inventory
Forklift Operator/Order Puller
Allcoast Forest Products
08.2012 - 01.2014
Order Pulling
Loading trucks
Unloading trucks
Unloading railcars
Inventory
Forklift Operator/Order Puller
JM Thomas Forest Products
01.2012 - 08.2012
Order pulling
Loading trucks
Unloading trucks
Unloading rail cars
Holtec saw
Education
Littleton High School
Littleton, CO
Skills
Managing crews up to 30 employees
Safety Management
DOT rules and regulations
Inventory control
Dispatching
Purchasing and Receiving
Forklift Certification Instructor
Logistics Oversight/Management
Team Leadership
Problem-Solving
Operations Management
Customer Service
Operational Efficiency
Warehouse/yard design layout
Accomplishments
Working as the Operations Manager or Dispatcher in each branch location in hit all numbers if not excelling
Design warehouse and yard layouts for maximum space utilization and optimize processes
Historically hit all annual inventory numbers by 1% or less
2022-2023-As the Operations Manager assisted in taking a failing location from 250k to just under 600k in one year. Our branch hit all budget numbers, met all OSHA & DOT rules, and regulations
2019-2021-Maintained a high internal DOT & Routing score of 90% and above while complying with DOT rules while working as Dispatcher
2016-Working as the Operations Manager at a Greenfield location in Johnstown we ended the first quarter in the black by 50k. Our branch hit all budget numbers, met all OSHA & DOT rules, and regulations