James Kirby
knoxville,TN
Summary
Dynamic professional with a proven track record in warehouse operations and team collaboration, demonstrated at Target and beyond. Skilled in logistics planning and shipping coordination, I excel in optimizing workflows and enhancing customer satisfaction. Recognized for quick learning and multitasking abilities, I consistently achieve top-rated performance metrics and drive the company's goals.
Overview
9
9
years of professional experience
Work History
Target Fulfillment Expert
Target
01.2022 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Reduced inventory discrepancies by conducting regular audits and updating the warehouse management system accordingly.
EBay Power Seller
EBay Inc
01.2022 - Current
- Conducted thorough research on each item listed, guaranteeing accuracy in descriptions and appropriate pricing structures based on market conditions.
- Utilized social media platforms to promote eBay store listings and drive additional traffic for increased sales potential.
- Optimized product listings with high-quality images and descriptive content, leading to increased visibility and sales.
- Utilized advanced eBay tools such as Turbo Lister for efficient bulk listing creation and management.
- Achieved power seller status through consistent adherence to eBay policies, top-rated performance metrics, and excellent customer feedback ratings.
Banquet Manager
Hilton Knoxville
01.2019 - 12.2021
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Continuously assessed industry trends and competitors'' offerings enabling the adaptation of services that catered effectively to market demands.
- Maintained a safe working environment by enforcing health and safety standards among staff members.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Supervised and mentored kitchen and serving staff.
Lead Banquet Server
Holiday Inn Knoxville
01.2016 - 12.2018
- Managed logistics such as transportation coordination for guests attending off-site events or special accommodations when needed.
- Promoted a culture of continuous improvement within the team by sharing best practices and suggesting new ideas for better banquet service operations.
- Trained new staff members on proper serving techniques, company policies, and customer service standards.
- Participated in regular performance evaluations to set goals for personal improvement in job responsibilities.
Education
High School Diploma -
Halls High School
Knoxville, TN08-2014
Skills
- Warehouse operations
- Shipping coordination
- Logistics planning
- Packing expertise
- Stock control
- Time management
- Team collaboration
- Workload prioritization
- Teamwork
- Motivated team player
- Quick learner
- Multitasking
Timeline
Target Fulfillment Expert
Target
01.2022 - Current
EBay Power Seller
EBay Inc
01.2022 - Current
Banquet Manager
Hilton Knoxville
01.2019 - 12.2021
Lead Banquet Server
Holiday Inn Knoxville
01.2016 - 12.2018
High School Diploma -
Halls High School