James Knowles
6100 Vine St Apt X166 Lincoln,NE
Summary
- Phlebotomist, and medical assisting with eleven years of phlebotomy experience involving collecting, labeling and processing patient specimens for testing. Maintaining computerized records. Evaluating, adjudicating, and providing responses to the provider in regards to test results and troubleshooting specimen issues with the testing laboratory. The preparation of blood samples for testing, disposal, and shipping. Communicates directly with customers, patients and providers via telephone, and computer. Handling patient communications and answering questions. Entering hardcopy and computer records associated with testing. Ensuring that samples are submitted to the clinical laboratory with least possible delay. Preparing patients for blood and urine tests. Routine daily organizing of blood collection equipment. Conducts research and in-depth reviews of lab results and troubleshooting and communicating with testing laboratories to create viable lab specimens. Participates in various studies, working groups, and testing of new business systems to improve Supply ordering. Preparing specimens for analysis. Identifying problems that may adversely affect test performance or reporting of test results. Controls sample physical conditions and responds to time factors to insure that the physiologic state of the specimen is maintained. Receive and sorts specimens, checking electronic orders for proper information, logging in specimens, and delivering specimens to various laboratory departments. Plasma acquisition and procurement. Uses available resources to manage sensitive files and documents to prevent fraud, waste, and abuse to protect patients sensitive information under HIIPA laws. Safeguards personally identifiable information and ensures those standards are maintained in all aspects of work for HIIPA compliance. Compiling statistical data from testing and evaluation, and gathers, summarizes, and reviews information for incorporation into final patient lab reports for the provider to review for diagnostic purposes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Temp Position
CT Systems
Lenexa, KS
01.2005
- Production Associate responsible for:
- Assembled hydraulic railroad track switches
- Wired all electronic circuits
- Tested hydraulic and electronic systems
- $9.00 per hour
Lead Phlebotomist
Grifols/Biomat
Lincoln, NE
12.2023 - Current
- Customer service
- Phlebotomy
- Over 6000 successful sticks with 17 gauge needles
- Proper sample acquisition and accessioning
- Following SOPs
- Disposal of hazardous waste and sharps in accordance with SOP
- Patient screening for hematocrit and protein levels
- Acquiring capillary tube samples via dermal puncture
- Greater than 99% average venipuncture success rate
- Venipuncture site sanitation per SOP
- $20.90 hourly
- 1-402-474-2335
Testing Specialist
GeneID
Montvale, New Jersey
05.2023 - 11.2023
- Acquiring genetic samples to locate carriers likely to develop various cancers
- Patient Screening
- Genetic sample collection
- Shipping
- Troubleshooting
- Customer service
- Supervisor Joel 1-956-998-1698
Home Care Aid
Premier Home Care
Nampa, ID
10.2022 - 04.2023
- Meal prep
- Daily exercise
- Assisting with daily activities
- Documenting behavior changes
- Medication assistance
- Routine environment organizing and cleaning
- Routine hygiene assistance
- Maintaining and establishing supervised inter/external personal relationships
- Monitoring processes, materials and general surroundings
- 208-631-3940
Phlebotomist/Emt
Synergy Complete Healthcare
Leavenworth, KS
10.2018 - 04.2020
- Routine blood draws
- Ekg's
- Vitals
- Pulmonary function test
- Stocking
- Lab inventory
- Atlas emr
- Insurance billing
- Icd 10 basic knowledge
- Fierce spider hunter
- Lab processing and shipping
- Home draws
- 16.75 hourly
- 913-727-1039
- Owner: Judith Beck
Lab Assistant
St. John's Hospital
Leavenworth, KS
10.2016 - 04.2020
- Assisting Doctors and nurses with routine, Stat, and rapid response blood draws, assisting the lab with front processing and accessioning.
- Customer service
- Phone/fax
- Computer input and accessioning
- Basic processing of samples to prep for testing
- Working conditions were relaxed/stat/& emergent
- 12.80 hourly
- 913-680-6000
Medical assistant and Phlebotomist
Lansing Med
Lansing, KS
02.2015 - 10.2016
- Taking calls and making appointments
- Vitals
- Assisting w/ basic medical procedures
- Customer assistance
- Billing and records
- Submitting orders for procedures and imaging
- Medication ordering, stocking, inventory
- 12.00 hourly
- Dr. Grote, Family Nurse Practitioner Judith Beck.
- Office 913-727-1013, Private cell F.N.P. Beck 913-305-5537
Emergency Medical Technician
Leavenworth County EMS
Leavenworth, KS
02.2015 - 05.2015
- Safe and rapid transportation
- Prior CPR certification
- Motorvehicle emergency extraction
- Scene Management
- Albuterol treatments
- Vitals
- Low dose aspirin and nitro tablet administration
- Ten lead EKG application
- 24 hour rotational shifts, $9.00 per hour.
- Brian Baily, 913-250-8000
Janitor
Church of the Open Door
Leavenworth, KS
04.2011 - 05.2015
- Responsible with day to day cleaning and maintenance needs of a frequently active work environment.
- Sanitation
- Routine maintenance
- Customer service
- Snow removal
- Repairs
- Former Supervisors: Mike Black 913-727-5006
Maintenance Associate
Staples Distribution Center
Edwardsville, KS
01.2007 - 01.2010
- Responsible for uptime on machinery, equipment and building systems in order to keep warehouse functioning at 100%. Flex to other warehouse functions as needed. Checked supplies for re-ordering. Performed quality control audits. Cleaned floors with sweeper / scrubber.
- Decreased forklift wheel replacement cost through floor maintenance
- Removed and replaced damaged conveyor belts and sprockets
- Performed all routine forklift battery checks and maintenance
- Maintained Zamboni floor cleaning machine for superior performance
- Cross-trained and flexed to other warehouse departments on an as needed basis
- (formerly Corporate Express Promotional Products)
- $12.95 per hour
- Company location has changed to another state, contact information unavailable.
- (Staples Promotional Products, a full-service corporate branding solution, featuring more than 700,000 customizable items and an in-house design and creative marketing staff.)
Customer Service/Night Auditor
Holiday Inn Express
Lansing, KS
01.2006 - 01.2007
- Performed various Hotel duties including:
- Professionally resolve customer complaints
- Reconcile income/expense reports for night shift
- Light maintenance and repair as needed
- $8.00 per hour
- 913-250-1000
Sales Associate/Men’s Active Clothing
Dillard’s Department Store
Overland Park, KS
01.2004 - 01.2005
- Increased sales by 30% during first year
- Stocked inventory on daily basis
- Performed semi-annual product inventory
- $10.00 per hour
Education
Emergency Medical Technician certificate program -
Kansas City Kansas Community College
AA - Associate Degree - Occupational Science
Pinnacle Career Institute/Electronics
Belton, Mo01-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Plan and organize work
- Problem-solvingAnalyze problems to identify significant factors, gather pertinent data, and recognize solutions
- Communicate effectively orally and in writing
- Conducting research and organizing findings to support an operational or administrative program or initiative
- Reviewing and verifying the accuracy and completeness of submitted documents
Certification
- Formerly Nationally Registry of Emergency Medical Technicians # E3174625 exp. 03/31/2017
- Formerly Kansas Board of Emergency Medical Services # 053082 exp. 12/31/2017
- BLS Certified in CPR renewal 04/2026
Timeline
Lead Phlebotomist
Grifols/Biomat
12.2023 - Current
Testing Specialist
GeneID
05.2023 - 11.2023
Home Care Aid
Premier Home Care
10.2022 - 04.2023
Phlebotomist/Emt
Synergy Complete Healthcare
10.2018 - 04.2020
Lab Assistant
St. John's Hospital
10.2016 - 04.2020
Medical assistant and Phlebotomist
Lansing Med
02.2015 - 10.2016
Emergency Medical Technician
Leavenworth County EMS
02.2015 - 05.2015
Janitor
Church of the Open Door
04.2011 - 05.2015
Maintenance Associate
Staples Distribution Center
01.2007 - 01.2010
Customer Service/Night Auditor
Holiday Inn Express
01.2006 - 01.2007
Temp Position
CT Systems
01.2005
Sales Associate/Men’s Active Clothing
Dillard’s Department Store
01.2004 - 01.2005
AA - Associate Degree - Occupational Science
Pinnacle Career Institute/Electronics
Emergency Medical Technician certificate program -
Kansas City Kansas Community College