Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Kremer

Hebron,OH

Summary

Proven track record in enhancing customer satisfaction and streamlining inventory processes, as demonstrated at Duke/Duchess Gas Station. Skilled in order picking and fostering positive customer interactions, I excel in fast-paced environments, significantly improving operational efficiency. My collaborative approach and strong product organization abilities contribute to achieving and surpassing sales goals. Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to [Number] pounds. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs.

Overview

17
17
years of professional experience

Work History

Store Clerk

Duke/Duchess Gas Station
09.2022 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
  • Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.

Packing Associate

THK
06.2021 - 02.2022
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Balanced speed with accuracy when selecting items for shipment, ensuring no errors were made that could lead to customer dissatisfaction or returns.

Night Stocker

Kroger
01.2007 - 01.2021
  • Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
  • Unloaded arriving product stock and moved to store display areas.
  • Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
  • Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Improved store organization by efficiently restocking shelves and displays during overnight shifts.
  • Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
  • Ensured accurate product placement by carefully following planograms and store layouts.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Streamlined merchandise restocking process, resulting in reduced time spent on nightly tasks.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Education

High School Diploma -

Lakewood High School
Hebron, OH
06.2006

Skills

  • Order Picking
  • Shelving
  • Product identification
  • Loading and unloading
  • Product Organization
  • Warehouse Safety
  • Shelf Stocking
  • Label Reading
  • Pallet Jack Operation
  • Equipment Operation
  • Storage Organization
  • Efficient Movement
  • Cleaning
  • Planogram Execution

Timeline

Store Clerk

Duke/Duchess Gas Station
09.2022 - Current

Packing Associate

THK
06.2021 - 02.2022

Night Stocker

Kroger
01.2007 - 01.2021

High School Diploma -

Lakewood High School
James Kremer