James Kulwicki
Olmsted Township,OH
Summary
Professional with solid background in fishing sales and customer service. Skilled in product knowledge, Computer Skills, and providing tailored recommendations to enhance customer experiences. Strong focus on team collaboration and achieving measurable results. Reliable and adaptable, excelling in dynamic environments.
Overview
6
6
years of professional experience
Work History
Fishing Sales Associate
Bass Pro Shops
09.2021 - Current
- Boosted sales with effective merchandising strategies that highlighted top-selling products.
- Collaborated with team members to create visually appealing and informative product displays.
- Enhanced customer satisfaction by providing expert advice on fishing equipment and techniques.
- Followed company standards for merchandise presentation and frequently worked with inventory management to ensure accurate stock.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Packer
Bearing and Drive Systems
11.2020 - 08.2021
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Improved team collaboration through effective communication and coordination with coworkers.
Pro Shop Attendant
SouthWest Golf Center
08.2018 - 10.2020
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Utilized knowledge of golf rules and regulations to educate customers about various game aspects effectively.
- Maintained an organized and visually appealing store environment, contributing to a positive customer experience.
- Organized and maintained shop layout for optimal flow and presentation, making product selection easier for customers.
Education
No Degree -
Olmsted Falls High School
Olmsted Falls, OHSkills
- Strong customer service
- Merchandising displays
- Sales expertise
- Customer interaction
- Product restocking
- Department recovery
- Customer Retention
- Inventory/ Cycle Counting
Timeline
Fishing Sales Associate
Bass Pro Shops
09.2021 - Current
Packer
Bearing and Drive Systems
11.2020 - 08.2021
Pro Shop Attendant
SouthWest Golf Center
08.2018 - 10.2020
No Degree -
Olmsted Falls High School