Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
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James Lambert

Ardmore,OK

Summary

Reliable and adaptable professional with extensive experience in customer service, food service, and retail. Skilled at maintaining efficient operations, supporting team success, and providing positive experiences for customers in fast-paced environments. Known for strong communication, attention to detail, and the ability to quickly learn new systems and processes. Certified in OSHA 10 and StateFoodSafety, with a proven track record of dependability and commitment to quality service.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Target Team Member

Target
10.2024 - 07.2025
  • Applied previous barista experience while working the Starbuck's counter
  • Obtained a StateFoodSafety certification for the state of Arizona (exp 2027)
  • Followed procedure for picking and packing online orders with the tools provided to ensure readiness for customer arrival
  • Provided helpful and courteous service to customers with basic product inquiries
  • Stocked and maintained accurate inventory levels for various grocery and general merchandise items
  • Followed FIFO (First In, First Out) practices to maintain product freshness
  • Performed stock checks and identified discrepancies to ensure product availability
  • Helped to maintained a clean and organized stockroom environment
  • Safely lifted, carried, and unloaded boxes and packages of varying weights
  • Worked efficiently to meet stocking deadlines and maintain a productive work pace
  • Collaborated with team members to ensure efficient stocking processes and timely completion of tasks
  • Quickly learned and adapted to new stocking procedures and product locations
  • Followed instructions and adhered to company safety protocols
  • Demonstrated a willingness to learn new skills and contribute to a fast-paced work environment

Associate

Kind Hospitality, Inc. (Panera franchise)
09.2023 - 07.2024
  • Prepared salads, sandwiches, soups and beverages to order according to Panera standards and customer customization
  • Prepare all food workstations for business when opening
  • Ingredient preparation and restocking as needed for food workstations to ensure efficient operation to standards
  • Maintained cleanliness throughout my shift on all stations as needed.
  • Acted as a food runner as needed
  • Inform management of any food safety hazards or equipment malfunction that required management attention

Rideshare Driver (self-employed)

Uber/Lyft
11.2018 - 04.2023
  • On the Uber platform I have completed 4,527 trips and hold a 4.99 rating (as of 4/25/2022)
  • On the Lyft platform I have completed 1,420 trips and hold a 5.00 rating (as of 4/25/2022)
  • Provide passengers with reliable transportation to a variety of locations around Tucson, AZ and surrounding areas
  • Assist passengers in embarking and disembarking
  • Assist with loading and unloading luggage
  • Choose best routes to destinations by using maps and GPS
  • Communicate with passengers, offering a safe and welcoming ride to their destination
  • Assure that vehicle is maintained in excellent condition and cleaned regularly

Cook

Sonora Behavioral Health
03.2016 - 11.2018
  • Provide patients, staff, and various guests with meals approved by hospital dietician three times daily
  • Provide diet-specific meals for those with specific dietary needs
  • Work alone or as part of a team effort to meet meal deadlines and maintain cleanlinessPerform needed advanced preparation to ensure efficient production of meals
  • Ensure full and efficient stocking of snacks and beverages in patient refrigerators located throughout the hospital
  • Place orders with supply vendors to maintain stock needed to fulfill necessary duties

Barista

Starbucks
11.2015 - 03.2016
  • Maintain cooperative, team-oriented working relationships with fellow partners
  • Create and maintain friendly, professional relationships with guests to create legendary service
  • Communicate with Managers and fellow partners to maintain effective store operation
  • Preparation of beverages to quality standards
  • Execution of Siren’s Eye to set visual standards
  • Learning coach for new partners
  • Maintain a clean, welcoming environment to advance the Third Place experience

Game Advisor

GameStop
08.2015 - 11.2015
  • Assist customers with finding and purchasing titles they seek
  • Maintain a clean and orderly store
  • Inspect and accept trades based on quality of the item according to company standards

Customer Service Advocate

OptumRx
04.2015 - 07.2015
  • Process member's medication refills
  • Request authorization for refills from doctors
  • Answer general inquiries about Medicare part D benefits
  • Work with other departments to resolve any issues delaying medication delivery

Shift Supervisor

Starbuck's Coffee
01.2006 - 03.2015
  • Maintain cooperative, team-oriented working relationships with fellow partners
  • Create and maintain friendly, professional relationships with guests to create legendary service
  • Successfully run shifts as assigned by the store manager
  • Communicate with Managers and fellow partners to maintain effective store operation
  • Preparation of beverages to quality standards
  • Execution of Siren’s Eye to set visual standards
  • Coordination of deployment to maximize speed of service
  • Learning coach for new partners
  • Maintain a clean, welcoming environment to advance the Third Place experience
  • Ordering of product and supplies for business needs

Sales Support Lead

Victoria's Secret Stores
09.2001 - 02.2006
  • Process incoming inventory efficiently, and to company standards
  • Execution of Brand Guides to set visual standards
  • Maintaining visual standards while maximizing product availability
  • Maintaining an ordered, functional back stock of inventory and display fixtures
  • Assist guests as needed

Education

High school or equivalent - undefined

Mountain View High School
Tucson, AZ
01.2001

Skills

  • POS
  • Retail sales
  • Time management
  • Customer service
  • Guest services
  • Sales Support
  • Food handling
  • Cash handling
  • Driving
  • Supervising Experience
  • Delivery driver experience
  • Heavy lifting
  • Barista Experience
  • Cash register
  • Coffee Experience
  • Food service (10 years)
  • Food safety
  • Baking
  • Restaurant experience
  • Communication skills
  • Sterile processing
  • Culinary (2 years)
  • Typing
  • Basic math
  • Café
  • Sales

Certification

  • OSHA 10
  • September 2013 to Present
  • Completed a 10 hour training course in construction safety and health
  • StateFoodSafety certificate for the state of Arizona
  • October 2024 to October 2027
  • Successfully completed the Arizona Food Handler Essentials Course required of me via the StateFoodSafety online course

Timeline

Target Team Member

Target
10.2024 - 07.2025

Associate

Kind Hospitality, Inc. (Panera franchise)
09.2023 - 07.2024

Rideshare Driver (self-employed)

Uber/Lyft
11.2018 - 04.2023

Cook

Sonora Behavioral Health
03.2016 - 11.2018

Barista

Starbucks
11.2015 - 03.2016

Game Advisor

GameStop
08.2015 - 11.2015

Customer Service Advocate

OptumRx
04.2015 - 07.2015

Shift Supervisor

Starbuck's Coffee
01.2006 - 03.2015

Sales Support Lead

Victoria's Secret Stores
09.2001 - 02.2006

High school or equivalent - undefined

Mountain View High School

Awards

Employee of the Month, April 2017, Second time awarded. This time as one of a team of three to receive the honor for our efforts above and beyond throughout the hospital.

Employee of the Month, September 2016, Awarded within my first year working for Sonora Behavioral Health for efforts that went above and beyond the necessities of my position

James Lambert