James Langan
Canyon Lake,TX
Summary
Dynamic warehouse professional with extensive experience at HEB Distribution Center, excelling in inventory management and team collaboration. Proven track record of enhancing efficiency through effective problem-solving and meticulous attention to detail. Certified forklift driver, recognized for reducing errors in order processing and optimizing workflows to meet tight deadlines.
Overview
16
16
years of professional experience
Work History
Warehouse Receiving Clerk
HEB Distribution Center
San Marcos, TX
10.2022 - Current
- Received and inspected incoming shipments to ensure accuracy and quality compliance.
- Processed inventory transactions using warehouse management system for efficient stock tracking.
- Coordinated with team members to optimize workflow during peak receiving periods.
- Maintained organization of receiving area, improving space utilization and inventory accessibility.
- Conducted regular audits of received goods to identify discrepancies and prevent losses.
- Trained new staff on safety protocols and best practices in receiving operations.
- Improved warehouse efficiency by accurately receiving, processing, and organizing incoming shipments.
- Reduced errors in order processing by carefully inspecting received goods for damages or discrepancies and reporting any issues promptly.
- Implemented effective storage strategies that maximized available space while minimizing retrieval time for commonly accessed items.
- Provided exceptional customer service while resolving issues related to incorrect deliveries or missing items promptly and professionally.
- Facilitated cross-training initiatives within the team to promote versatility among staff members and reduce downtime due to absences or employee turnover.
- Served as an effective mentor to new team members by providing comprehensive training on warehouse procedures, safety protocols, and best practices for efficient receiving operations.
- Conducted research to address shipping errors and packaging mistakes.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Man-up Operator
HEB Distribution Center
San Marcos, TX
04.2020 - 10.2022
- Operated the man-up to retrieve and transport products efficiently within warehouse environment.
- Conducted routine inspections of equipment to ensure safety compliance and operational readiness.
- Implemented best practices for product placement, enhancing accessibility and minimizing retrieval time.
- Collaborated with team members to optimize picking routes, increasing overall productivity and minimizing delays.
- Handled fragile items with care while using the man-up to minimize product breakage rates during transport or staging processes.
- Completed daily pick lists accurately, ensuring all items were properly retrieved for shipment preparation.
- Enhanced warehouse efficiency by skillfully operating man-up machinery for accurate and timely order fulfillment.
- Reduced order processing time through proficiently navigating man-up equipment in narrow aisles and high shelves.
- Improved communication among team members by reporting any issues or discrepancies encountered during order picking promptly to supervisors.
Crane Operator
HEB Distribution Center
San Marcos, TX
05.2019 - 04.2020
- Implemented improvements in crane operation workflows, enhancing overall productivity of distribution activities.
- Performed daily safety checks to achieve safe operating condition of equipment.
- Assisted in training new crane operators, sharing knowledge of best practices and providing guidance for skill development.
- Increased performance by safely and efficiently operating heavy machinery and equipment.
- Used troubleshooting and resolution skills to address crane-related malfunctions while minimizing downtime.
- Adapted seamlessly to new crane technologies, mastering control systems and adopting best practices for safe operation.
- Minimized downtime by troubleshooting mechanical issues quickly, working closely with maintenance staff for prompt repairs.
- Adapted quickly to new technology and equipment, maintaining high productivity in rapidly evolving work environment.
- Operated cranes and other equipment while monitoring coworker, personal and overall work zone safety.
Receiving Hauler
HEB Distribution Center
San Marcos, TX
04.2018 - 05.2019
- Operated forklifts and Barretts to transport materials efficiently within distribution center.
- Trained new staff on safety protocols and operational procedures, enhancing team performance and compliance.
- Implemented process improvements that streamlined workflows, leading to increased productivity across shifts.
- Contributed to a positive work environment by maintaining open communication with colleagues and supervisors.
- Assisted in training new haulers on proper procedures, safety guidelines, and company policies.
- Expedited processing times by swiftly unloading trucks and properly staging products for receiving.
- Sorted and delivered materials to different work areas and staff.
Lift Operator
HEB Distribution Center
San Marcos, TX
06.2017 - 04.2018
- Operated high reach forklifts to efficiently load and unload materials from storage locations.
- Conducted routine safety checks on equipment to ensure operational compliance and minimize hazards.
- Increased productivity by consistently meeting or exceeding established quotas for daily tasks and assignments.
- Demonstrated flexibility in adapting to changing priorities, assisting coworkers in completing time-sensitive tasks as necessary.
- Reduced product damage, carefully handling fragile items during transportation and storage processes.
- Maintained an excellent attendance record, exemplifying dedication to punctuality and reliability within the team environment.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
Lumper Supervisor
Costa Solutions
San Marcos, TX
05.2015 - 06.2017
- Coordinated efficient unloading and sorting of freight to optimize warehouse space.
- Operated material handling equipment to facilitate timely product movement within the facility.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Assisted in training new hires on safety protocols and operational procedures.
- Reduced turnaround times for trucks by efficiently loading and unloading cargo according to established schedules.
- Consistently met deadlines for completing tasks related to receiving, processing, and shipping cargo, ensuring smooth warehouse operations.
- Assisted in training new Lumpers, sharing best practices for effective cargo handling.
- Demonstrated flexibility in adapting to changing priorities, effectively managing workload despite frequent adjustments to shipment schedules.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Trained and mentored team members on best practices and workflow optimization.
- Implemented process improvements that enhanced efficiency and reduced bottlenecks in production.
- Conducted regular performance evaluations to drive accountability and productivity among staff.
- Analyzed workflow processes, identifying areas for enhancement and streamlining activities.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Executed unloading fee payments promptly and secured nightly deposits efficiently.
Lumper
Costa Solutions
San Marcos, TX
04.2010 - 05.2015
- Coordinated efficient unloading and loading of merchandise to optimize warehouse operations.
- Assisted in training new staff on safety protocols and operational procedures.
- Implemented best practices for product handling, minimizing damage during transportation and storage.
- Minimized product damage by carefully handling fragile items during the loading and unloading process.
- Increased warehouse efficiency by promptly unloading and sorting incoming shipments.
- Performed general housekeeping and cleaning tasks.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Reduced turnaround times for trucks by efficiently loading and unloading cargo according to established schedules.
- Assisted in training new Lumpers, sharing best practices for effective cargo handling.
- Broke down pallets according to the purchase order.
Education
High School Diploma -
Smithson Valley
Spring Branch, TXSkills
- Warehouse safety
- Loading and unloading
- Adaptable to change
- Barcode scanning
- Teamwork and cooperation
- Time management
- Self-motivated and independent
- Attention to detail
- Punctual and reliable
- Warehousing operations
- Verbal and written communication
- Certified forklift driver
- Organization and prioritization
- Data entry
- Task prioritization
- Warehouse software systems
- Product knowledge
- Stock rotation
- Inventory management
- Shipping documentation
- Pallet jack use
- Receiving procedures
- Pallet building
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Reliability
- Decision-making
Timeline
Warehouse Receiving Clerk
HEB Distribution Center
10.2022 - Current
Man-up Operator
HEB Distribution Center
04.2020 - 10.2022
Crane Operator
HEB Distribution Center
05.2019 - 04.2020
Receiving Hauler
HEB Distribution Center
04.2018 - 05.2019
Lift Operator
HEB Distribution Center
06.2017 - 04.2018
Lumper Supervisor
Costa Solutions
05.2015 - 06.2017
Lumper
Costa Solutions
04.2010 - 05.2015
High School Diploma -
Smithson Valley