James Langley

**Vice President of Sales**

*Container Solutions & Designs LLC*

*[01/05/2019]*

Oversaw division's daily operations.

- Developed and executed comprehensive sales strategies to drive revenue growth and expand market presence in the container solutions industry.

- Led, mentored, and motivated a high-performing sales team, fostering a culture of accountability and achievement to exceed sales targets.

- Conducted in-depth market analysis to identify trends, customer needs, and competitive dynamics, informing strategic decision-making.

- Built and maintained strong relationships with key clients and stakeholders, ensuring exceptional customer satisfaction and loyalty.

- Prepared accurate sales forecasts and performance reports for the executive team, providing insights into growth opportunities and challenges.

- Collaborated with marketing, product development, and operations teams to align sales initiatives with customer solutions and company goals.

- Managed the sales department budget effectively, optimizing resource allocation to maximize return on investment.

**Achievements:**

- Successfully increased annual sales revenue by 36 percentage

- Expanded the client base by over 7,000 new accounts, enhancing the company’s market footprint.

- Implemented a new CRM system that improved sales tracking and reporting efficiency

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
• Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
• Trained and motivated employees to perform daily business functions.
• Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
• Boosted revenue by identifying new business opportunities and diversifying product offerings.
• Implemented efficient systems for inventory management, order processing, and shipping logistics.
• Developed a high-performing team through effective recruitment, training, and performance management.
• Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
• Increased client satisfaction by implementing innovative business strategies and streamlining processes.
• Conducted market research to inform product development decisions and identify potential growth areas.
• Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
• Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
• Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
• Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
• Implemented cutting-edge technology solutions to enhance operational productivity and customer engagement.
• Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
• Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
• Secured lucrative partnerships to expand market reach, negotiating contracts with precision and foresight.
• Streamlined operational processes, significantly reducing overhead costs and improving efficiency.
• Achieved significant cost savings by renegotiating service contracts without sacrificing quality or service levels.
• Developed strategic business plan, guiding company towards sustainable growth and profitability.
• Fostered positive company culture, attracting and retaining top talent through motivational leadership.
• Enhanced financial health by implementing rigorous budget controls and financial planning strategies.
• Cultivated strong online presence, managing social media platforms to engage with customers and build community.
• Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.
• Optimized supply chain management, ensuring timely delivery of products and minimizing inventory costs.
• Launched series of successful new products, conducting market research and adjusting offerings based on feedback.
• Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
• Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
• Pioneered customer feedback system, utilizing insights to refine products and services continually.
• Elevated brand visibility by spearheading comprehensive digital marketing campaign.
• Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
• Interacted well with customers to build connections and nurture relationships.
• Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Reduced operational risks while organizing data to forecast performance trends.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Reported issues to higher management with great detail.
• Raised property accuracy and accountability by creating new automated tracking method.

• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
• Attended industry events and conventions to expain sales opportunities.
• Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
• Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
• Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
• Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
• Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
• Conducted comprehensive market research to identify new opportunities and trends.
• Developed competitive analysis framework, enabling proactive adjustments to sales tactics and strategies.
• Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
• Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
• Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
• Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
• Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
• Expanded market share by identifying and penetrating untapped markets.
• Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
• Pioneered adoption of sustainable practices in sales operations, leading to recognition as industry leader in sustainability.
• Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
• Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
• Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
• Optimized sales funnel management, enhancing lead generation and conversion rates.
• Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
• Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
• Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
• Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
• Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
• Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Implemented systems and procedures to increase sales.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Organized promotional events and interacted with community to increase sales volume.

• Performed daily safety checks to achieve safe operating condition of equipment.
• Calculated appropriate size and weight distribution to safely manage load.
• Excelled under pressure by safely executing demanding lifts in challenging weather conditions and tight spaces.
• Operated large cranes to lift and move materials with precision and accuracy.
• Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
• Operated mobile crane and moved materials to various locations to meet job schedule demands.
• Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
• Demonstrated exceptional attention to detail while operating cranes for complex lifts, ensuring minimal disruption to surroundings.
• Experienced in inspecting cranes and related equipment for safety and operational defects.
• Maneuvered loads safely to achieve accuracy and stability.
• Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
• Controlled cranes from remote control panel for safe and accurate operation.
• Achieved strong reputation for reliability among supervisors, leading to increased responsibility for critical lifts on high-profile projects.
• Assisted in training new crane operators, sharing knowledge of best practices and providing guidance for skill development.
• Maintained optimal equipment performance by performing routine maintenance tasks and promptly addressing issues.
• Consistently met or exceeded lifting capacity targets while maintaining the highest level of safety during all operations.
• Ensured accurate load placement with expert use of rigging techniques and communication with ground crew members.
• Streamlined communication between team members using hand signals, radios, or other means appropriate depending on the situation.
• Increased performance by safely and efficiently operating heavy machinery and equipment.
• Collaborated effectively with project managers, engineers, and other team members to achieve desired results on schedule.
• Utilized mastery of diverse slings, shackles and spreader bars to meet specific project needs.
• Used troubleshooting and resolution skills to address crane-related malfunctions while minimizing downtime.
• Adapted seamlessly to new crane technologies, mastering control systems and adopting best practices for safe operation.
• Increased productivity by skillfully managing multiple lifts simultaneously in fast-paced construction environments.
• Played an instrumental role in the prevention of accidents or incidents by actively engaging in safety meetings and implementing suggestions for improvement.
• Contributed to successful project outcomes by consistently meeting deadlines and maintaining strict adherence to safety standards.
• Minimized downtime by troubleshooting mechanical issues quickly, working closely with maintenance staff for prompt repairs.
• Leveraged expertise in load-lifting attachments and rigging techniques to manage diverse loads.
• Leveraged knowledge of load charts, rigging techniques, and applicable regulations to ensure compliance across all aspects of crane operation.
• Optimized crane operations by continually refining lifting strategies based on site-specific conditions and requirements.