James LAverty
Cincinnati
Summary
Dynamic professional with a proven track record at Papa John's, enhancing operational efficiency and customer satisfaction. Skilled in merchandise allocation and stock replenishment, I excel in team collaboration and decision-making. Committed to maintaining high standards of cleanliness and safety, I foster a positive work environment that drives performance and retention.
Overview
10
10
years of professional experience
Work History
Bulk Merchandiser
Coke Consolidated
09.2024 - 11.2025
- Executed product placement strategies to optimize visibility and accessibility in retail environments.
- Monitored inventory levels to ensure timely replenishment of stock across multiple locations.
- Collaborated with team members to maintain compliance with safety and operational standards.
- Conducted regular inspections of merchandise displays to enhance presentation quality.
- Implemented best practices for product rotation and shelf organization to minimize waste and maximize sales potential.
Crew Member
Raising Cane's
02.2023 - 07.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, maintaining high food safety standards.
- Collaborated with team members to streamline operations and improve workflow efficiency during peak hours.
- Trained new crew members on company protocols and best practices for food preparation and customer interaction.
- Maintained cleanliness and organization of work areas, contributing to overall restaurant hygiene standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Kitchen Staff Member
Chipotle
10.2022 - 01.2023
- Prepared and assembled food items according to Chipotle's quality standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with team members to ensure efficient kitchen operations during peak hours.
- Monitored inventory levels, assisting in ordering supplies as needed to prevent shortages.
- Implemented best practices for food safety to uphold health regulations consistently.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Kitchen Staff Member
Shrimp Shack Fl
09.2020 - 09.2022
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
Assistant General Manager
Papa Johns
03.2016 - 07.2020
- Led operational efficiency initiatives, improving staff productivity and enhancing customer service quality.
- Developed and implemented training programs for new team members, fostering a culture of excellence.
- Analyzed sales data to identify trends, optimizing inventory management and reducing waste.
- Monitored compliance with health and safety regulations, ensuring safe working environments for all employees.
- Managed conflict resolution among staff, promoting teamwork and maintaining a positive workplace atmosphere.
- Executed performance evaluations, providing feedback that enhanced employee development and retention efforts.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Education
High School Diploma -
Ida S Baker High School
Cape Coral, FLSkills
- Merchandise allocation
- Stock replenishment
- Product rotation
- Space optimization
- Customer service
- Time management
- Decision-making
- Customer relations
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
Timeline
Bulk Merchandiser
Coke Consolidated
09.2024 - 11.2025
Crew Member
Raising Cane's
02.2023 - 07.2024
Kitchen Staff Member
Chipotle
10.2022 - 01.2023
Kitchen Staff Member
Shrimp Shack Fl
09.2020 - 09.2022
Assistant General Manager
Papa Johns
03.2016 - 07.2020
High School Diploma -
Ida S Baker High School