Collaborated with finance department to streamline loan processing and approvals.
Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.
Improved showroom presentation through strategic vehicle placement that highlighted key features and promoted interest from potential buyers.
Maximized revenue opportunities by upselling additional products like extended warranties or optional accessories when appropriate for the customer''s needs.
Collaborated with finance team to secure favorable loan terms for customers, ensuring smooth transactions and high satisfaction rates.
Negotiated trade-in values fairly while balancing customer satisfaction with dealership profitability objectives.