James Lea
Portland,OR
Summary
I am seeking employment as a Flight attendant. I'm a highly dedicated employee who is flexible with my schedule, quick learner, self-starter, works well with a team and extremely passionate about this work.
Overview
10
10
years of professional experience
Work History
Ticket Agent
Southwest Airlines
Portland, OR, OR
10.2022 - 01.2024
- Assisted customers with ticket purchases, trip planning, pricing and scheduling.
- Completed order transactions and generated travel documentation and detailed itineraries.
- Gave public address announcements regarding vehicle and aircraft arrivals and departures.
- Searched for and located available seats, cabins and flights for passengers.
- Checked luggage and directed passengers to concourses and piers.
Airport Customer Service Agent
Abm Industries Inc De
Portland, OR, OR
07.2022 - 09.2022
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Responded politely to passenger complaints regarding ticketing and baggage handling.
- Greeted passengers and provided boarding instructions.
- Furnished customers with information on routes, gates and terminals to assuage baggage and boarding concerns.
Supervisor
Kukatonon
Portland, OR
05.2022 - 09.2022
- Created and implemented developmentally-appropriate instructional and activity plans to promote learning.
- Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
- Supervised material acquisition, setup and teardown for periodic and special events.
- Backed up staff completing difficult or complex tasks and empowered team members to independently handle most issues.
- Initiated creative ideas and kept recreation programs entertaining and refreshing.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Warehouse Associate
Amazon
Gresham, OR
08.2018 - 02.2022
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Established and maintained good relations with customers, vendors and transport companies.
- Used pallet jacks to move items to and from warehouse locations.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Mentor
Portland Public School District
Portland, OR
06.2014 - 08.2014
- Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
- Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
- Kept information confidential except in cases pertaining to abuse, neglect or threats.
- Helped teachers and administrators optimize curriculum offerings and successfully prepare students for higher education, vocational school or direct employment.
- Counseled students directly on course choices, schedules and study habits.
Education
High School Diploma -
James Madison High School
Portland, OR06.2014
Timeline
Ticket Agent
Southwest Airlines
10.2022 - 01.2024
Airport Customer Service Agent
Abm Industries Inc De
07.2022 - 09.2022
Supervisor
Kukatonon
05.2022 - 09.2022
Warehouse Associate
Amazon
08.2018 - 02.2022
Mentor
Portland Public School District
06.2014 - 08.2014
High School Diploma -
James Madison High School