James LeBaron
Scottsdale,AZ
Summary
A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Executive
Engine
02.2025 - 04.2025
- Orchestrated seamless client transitions through the sales funnel via strategic inbound and outbound calling initiatives.
- Prospect and generate new business opportunities through lead generation, cold calling, and networking.
- Present Hotel Engine’s services to potential clients and tailor presentations to their needs.
- Onboard new clients and ensure smooth integration with Hotel Engine’s platform.
- Work closely with Account Managers to make sure customers’ future growth goes well.
- Fostered strong partnerships with Account Managers, aligning strategies to drive customer growth and retention.
- Maintained a proactive approach in addressing client needs, enhancing relationships and ensuring ongoing satisfaction.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Account Executive 1
Flare (fka Themis-Tech)
04.2023 - 01.2025
- Key member of the SDR first inbound sales team, refining processes to drive revenue.
- Provided continuous feedback on client-facing product enhancements, shaping Flare’s evolving solutions.
- Utilize CRM software to track and manage sales pipeline activities
- Provided excellent customer service, address inquiries, resolve issues, and build strong lasting relationships.
- Evaluated sales performance metrics to identify trends, enabling targeted adjustments that boosted overall individual productivity.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Researcher
Yardi Matrix
06.2021 - 02.2023
- Conduct comprehensive analysis of official documents to extract pertinent information related to property details such as sales, mortgages, and loans.
- Proactively engage with real estate professionals and property representatives nationwide through strategic phone calls to validate existing data or acquire new information.
- Systematically integrate and correlate gathered information with the current business intelligence framework using internal tools.
- Regularly employ key computer programs, including Excel, Teams, Adobe Acrobat, and Yardi Matrix Software, to streamline and enhance daily operational processes.
- Gathered and organized information for research purposes.
- Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
Contact Center Representative
Ancona
01.2020 - 06.2021
- Gather essential customer information to provide comprehensive support to callers.
- Coordinate appointments for Admissions representatives, facilitating campus tours and delivering career information to prospective students.
- Collaborate effectively with Contact Center leadership, Admissions staff, peers, co-workers, and engage with students and prospective students.
- Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
Education
Bachelor of Science - Public Management and Policy, Business Administration, Urban & Regional Development
University of Arizona
05.2019
Skills
- Client relationship building
- Customer service
- Strategic selling
- Sales quota achievement
- Customer rapport
- Pipeline management
Accomplishments
- Achieved "Q3 Winners Dinner" by attaining 120% quota for Q3 of 2024 with efficiency.
Affiliations
- Greek Affiliations
- Phi Delta Theta
- Standards Committee
- Chaplain
- Philanthropy Committee
- Volunteer Work: Walk to Defeat ALS, StrikeOut ALS, Phi Delt Puppies
- Partnered with Pima County Animal Shelter Marketing Committee
INTERNSHIPS
Turn Your Life Around Counseling and Recovery Center - Front Desk Clerk
Tucson, AZ
- Managed front desk operations and handled all intern-related responsibilities.
- Provided support to the accountant by applying knowledge of QuickBooks and Excel.Fostered a welcoming environment by managing front desk operations, enhancing client satisfaction and ensuring smooth daily activities.
- Assisted in financial reporting through QuickBooks and Excel, improving accuracy and efficiency in the accounting processes.
- Executed meticulous record-keeping for client interactions, facilitating streamlined communication and follow-ups
Certification
- Certification for Substitute Public Educator - PreK through 12
- Arizona Department of Education
- 2021-03 - 2028-06
Timeline
Account Executive
Engine
02.2025 - 04.2025
Account Executive 1
Flare (fka Themis-Tech)
04.2023 - 01.2025
Researcher
Yardi Matrix
06.2021 - 02.2023
Contact Center Representative
Ancona
01.2020 - 06.2021
Bachelor of Science - Public Management and Policy, Business Administration, Urban & Regional Development
University of Arizona
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