James Ledford

Orientation/Onboarding

• Participates in the development, coordination, managing, facilitating, conducting, and evaluating of onboarding and orientation programs for Nursing and other Healthcare personnel.

Competency Management

• Participates in the development, coordination, and management of facilitating, conducting, and evaluating competency.

Education

• Designs and identifies educational activities to address practice gaps for identified target audiences, including licensed and non-licensed healthcare personnel, in alignment with HCA and Division Clinical Education request and development processes.

Research Evidence-Based Practice (EBP)/Quality Improvement (QI)

• Promotes and integrates the EBP in order to continuously improve practice. Conducts, encourages, facilitates, and/or participates in research, EBP, and QI in patient care settings.

Collaborative Partnerships

• Shares experience in planning and decision making to achieve the desired results. Communicates professionally using appropriate methods.

Professional Role Development

• Utilizes novice-to-expert continuum when developing staff. Identifies and provides opportunities for skill enhancement and mastery.

Quality

• Monitors the practices or operations with reference to laws, regulations, guidelines, or industry practices to assess compliance, risk, or exposure while communicating key performance indicators for the clinical education service line within the division.

Service

• Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.

Growth

• Supports strategic planning and business development within the clinical education area of responsibility, including technology advances and other opportunities to drive differentiation and support the growth agenda.

Finance

• Participates with the Division Education Team to contribute to the development of long- and short-range operational and capital budgets aligned to business objectives.

• Facilitated orientation and onboarding of all new Facility colleagues.
• Participated in the development, coordination, and management of facilitating, conducting, and evaluating competencies for clinical and non-clinical colleagues.
• Designed and identified educational activities to address practice gaps for identified target audiences, including licensed and non-licensed healthcare personnel, in alignment with HCA and Division clinical development processes.
• Worked with Administration, Leadership and colleagues to identify problems and solutions and collaboratively design and implement change strategies. Exhibited creativity and flexibility through times of change.
• Collaborated with inter-professional teams as assigned. Identified opportunities for collaboration, and initiated collaborative efforts.
• Demonstrated the ability to utilize evidence-based simulation models to design, implement, evaluate, and standardize educational programs for staff in the use of clinical simulation, debriefing, and assessment.
• Assisted staff to identify areas for individual growth in current role. Promoted the achievement of specialty certifications.
• Ensured efficient and effective delivery of quality clinical education content and programs to drive improved clinical metrics (core measures, CMS, Joint Commission, AHCA, OSHA, etc.)
• Identified opportunities to support improvement in internal or external customer satisfaction and/or patient experience.
• Monitored external factors and opportunities impacting healthcare, including political, legislative and regulatory changes, emerging technologies, and advancements in healthcare. Supported the facility in strategic positioning to respond to changing healthcare dynamics and market environments.
• Participated in the annual budget process, providing input into assigned facility expense forecasts, staffing, and supply and equipment needs. Identified cost reduction opportunities and implemented actions to achieve savings.

• Provided direct patient care, stabilized patients, and determined next course of action.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Managed care from admission to discharge.
• Monitored patient reactions to drugs and carefully documented findings.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.

• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Educated family members and caregivers on patient care instructions.
• Evaluated patient histories, complaints, and current symptoms.
• Monitored patient reactions after administering medications and IV therapies.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.