JAMES LEDFORD
London,US
Summary
Proven leader with a track record of enhancing store operations and team leadership at Dicks Sporting Goods. Leveraged organizational skills and inventory management to significantly improve efficiency and customer satisfaction. Excelled in decision-making and adaptability, ensuring seamless operations and sales growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Key Carrier
Dicks Sporting Goods
10.2023 - Current
- Assigned employees to specific duties
- Formulated pricing policies for merchandise, accorded to profitability requirements
- Performed work activities of subordinates, such as cleaning, and organizing shelves and displays and selling merchandise
- Maintained daily records of sales and deposits, balancing cash register and reconciling discrepancies
- Delivered exceptional customer service by responding to customer inquiries in a timely manner
- Instructed staff on how handled difficult and complicated sales
- Authorized payments and merchandise returns
Laborer
Applachian Wilflife Foundation
05.2023 - 08.2023
- Ran errands and picked up new supplies for supervisors
- Maintained all safety protocols while working on job sites, including wearing personal protective gear
- Cut lumber into specific lengths using power saws or hand saws as needed
- Conducted pre-start inspections of the saws before each shift
- Adhered to all safety regulations when operating a chainsaw
- Performed routine maintenance on tractors and farm equipment such as changing oil and lubricating parts
- Prepared soil for planting by tilling it with a plow attachment connected to the tractor
- Manually or mechanically loaded or unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Turned valves and open chutes to dump, spray and release materials from dump cars and storage bins into hoppers
- Demonstrated precise control during loading, unloading, and maneuvering materials with various attachments
Sales Associate
Tire Discounters
01.2022 - 07.2022
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Kept work area clean, organized and free of clutter at all times
- Enticed customers with sales and promotions to boost sales
- Estimated cost of repair or alteration of merchandise
- Cultivated relationships with new and existing customers to drive sales
- Used product knowledge for handling objections
Tire and Lube Technician
Johnny Wheels Inc
02.2019 - 12.2021
- Maintained a clean and organized work station, ensuring all tools and equipment were in good working order
- Completed assigned jobs and tasks to meet flat rate times and re-do metric
- Maintained accurate records of repairs completed including labor time and parts used
- Followed safety guidelines and procedures while operating shop equipment and working on vehicles
- Successfully completed oil changes on numerous vehicles in accordance with manufacturer's specifications
- Assisted mechanics and performed various mechanical duties, such as changing oil and checking and replacing batteries
- Developed an understanding of warranties related to products sold or services performed
Education
Bachelor of Arts (B.A.) - Wildlife Biology
Eastern Kentucky University
Richmond, KY05.2024
High School Diploma -
Corbin High School
05.2021
Skills
- Decision Making
- Organizational Skills
- Store Operations
- Inventory Management
- Team Leadership
- Adaptability and Flexibility
- Wildlife Handling Certification
- Microsoft Office
- Program R
- Arc GIS Pro
- Wild Fire fighting Certifications
Certification
- Wildlife handling certificate
- S-190 Certificate
- GIS Certificate
Timeline
Key Carrier
Dicks Sporting Goods
10.2023 - Current
Laborer
Applachian Wilflife Foundation
05.2023 - 08.2023
Sales Associate
Tire Discounters
01.2022 - 07.2022
Tire and Lube Technician
Johnny Wheels Inc
02.2019 - 12.2021
High School Diploma -
Corbin High School
- Wildlife handling certificate
- S-190 Certificate
- GIS Certificate
Bachelor of Arts (B.A.) - Wildlife Biology
Eastern Kentucky University
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