James Lee
Duncanville,AL
Summary
Proven professional with a track record of delivering superior customer service and maintaining a 5-star rating as an Uber Driver. Skilled in passenger transportation and vehicle maintenance, I excel in customer engagement and effective communication. Demonstrated dependability at Kroger, enhancing shopping experiences through meticulous organization and product knowledge.
Overview
11
11
years of professional experience
Work History
Uber Driver
Uber
01.2018 - Current
- Communicated effectively with passengers, providing transportation to and from their desired destinations to ensure a superior customer experience
- Loaded and unloaded vehicles, identified the most efficient routes and demonstrated composure in high pressure situations.
- Cleaned and sanitized vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Attained and maintained a 5 star Uber Rating
Courtesy Clerk
Kroger
02.2014 - 01.2018
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Handled shelf restocks
- Assisted in unloading trucks and stocking shelves with new products
- Collected and returned unpurchased or returned items to correct shelf locations
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Answering to inquiries
- Keeping store clean and organized
- Bagging purchased items
Education
High School Diploma -
Sunset High School
Dallas, TX05.1987
Skills
- Passenger transportation
- Vehicle Maintenance
- Customer Engagement
- Schedule Management
- Customer Service
- Dependable and Trustworthy
- Communication and Interpersonal Skills
- Professionalism
Timeline
Uber Driver
Uber
01.2018 - Current
Courtesy Clerk
Kroger
02.2014 - 01.2018
High School Diploma -
Sunset High School