James Lee
Suwanee,GA
Summary
Professional who maintains a high standard of customer service and morale. Experienced in buying, managing and merchandising. Talented at resolving personnel conflicts and addressing customer issues.
Overview
10
10
years of professional experience
Work History
Senior Manager of Retail Operations & Buying
Wish Atlanta
Atlanta, GA
12.2024 - Current
- Execute the seasonal buying strategy to align with customer demand, brand identity, and sales goals.
- Build and maintain relationships with vendors, negotiate costs, terms, and delivery schedules.
- Analyze sales trends and product performance to adjust assortments and buying plans.
- Oversee the performance and daily operations of theretail store and supervise store managers.
- Establish and monitor store KPI's.
- Ensure a consistent and elevated customer experience through operational excellence and brand execution.
Inventory Specialist
Wish Atlanta
Atlanta, GA
08.2023 - 12.2024
- Perform regular cycle counts to ensure the accuracy of inventory records.
- Identify slow-moving items and determine markdown prices.
- Investigate and consolidate discrepancies between physical count and system records.
- Provide data-driven suggestions for different internal teams to use throughout their decision-making processes.
Assistant Store Manager
Wish Atlanta
Atlanta, GA
01.2023 - 08.2023
- Oversee daily operations of store, including inventory management, cash-handling and assisting customers.
- Delegate assignments based on team strengths to optimize floor coverage and service levels.
- Assist and coach sales associates to achieve desired sales and results.
- Sold $500,000 worth of product since start date (Sales Associate from April '22-January '23).
Buyer
AWOL
Boston, MA
10.2015 - 08.2020
- Acquired new brands and maintained relationships to expand product offerings.
- Documented purchasing activities for multiple locations and diversified product selections.
- Supervised end-to-end stock management, including maintaining incoming inventory, merchandising shelves, and preventing shrinkage.
Education
Bachelor of Science - Communications
Boston University
Boston05.2017
Skills
- Multi-tasking strength
- Product and service sales
- Store and product management
- Strategic thinker
- Team leadership
- Organizational skills
- Market trend analysis
- Effective communicator
Timeline
Senior Manager of Retail Operations & Buying
Wish Atlanta
12.2024 - Current
Inventory Specialist
Wish Atlanta
08.2023 - 12.2024
Assistant Store Manager
Wish Atlanta
01.2023 - 08.2023
Buyer
AWOL
10.2015 - 08.2020
Bachelor of Science - Communications
Boston University
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