Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAMES LENOX-WISE

St Louis,US

Summary

Dedicated team player and quick learner looking for a position as a database administrator with a forward-thinking company. In the face of rapidly evolving and changing markets, dedicated team player with expertise in continuous process improvements. Hardworking With the Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.

Overview

5
5
years of professional experience

Work History

Patient Care Technician

BJC Healthcare - Christian Hospital
06.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Call Center Receptionist

Ameren Corporation
08.2023 - 03.2024
  • Answering and handling calls. Handle a high volume of incoming calls promptly and professionally while providing a warm and friendly greeting to callers, identifying yourself and the company
  • Provide resolution. Identify and prioritize urgent or escalated issues, ensuring prompt resolution
  • Customer assistance and support. Ensure customer satisfaction by delivering exceptional service and exceeding expectations by assisting customers with placing orders, processing payments, or updating account information
  • Documentation and system updates. Accurately and thoroughly document customer interactions and transactions in the CRM system
  • Adherence to policies and procedures. Follow established call center guidelines, procedures, and scripts to ensure consistency and quality of service

Call Center Representative

Caleres
01.2023 - 08.2023
  • Answering and handling calls. Handle a high volume of incoming calls promptly and professionally while providing a warm and friendly greeting to callers, identifying yourself and the company
  • Provide resolution. Identify and prioritize urgent or escalated issues, ensuring prompt resolution
  • Customer assistance and support. Ensure customer satisfaction by delivering exceptional service and exceeding expectations by assisting customers with placing orders, processing payments, or updating account information
  • Documentation and system updates. Accurately and thoroughly document customer interactions and transactions in the CRM system
  • Adherence to policies and procedures. Follow established call center guidelines, procedures, and scripts to ensure consistency and quality of service

Line Cook

Cooper's Hawk Winery & Restaurant
10.2021 - 05.2022
  • Inspect facilities, equipment or supplies to ensure conformance to standards.
  • Clean food preparation areas, facilities, or equipment.
  • Maintain food, beverage, or equipment inventories.
  • Assess equipment functioning.
  • Check quality of foods or supplies.
  • Serve food or beverages.
  • Arrange food for serving.
  • Measure ingredients.
  • Mix ingredients.
  • Cook foods.

Sales Associate

The Home Depot
10.2020 - 05.2021
  • Sort materials or objects for processing or transport.
  • Load shipments, belongings, or materials.
  • Mark materials or objects for identification.
  • Record operational or production data.
  • Review work orders or schedules to determine operations or procedures.
  • Receive information or instructions for performing work assignments.
  • Move materials, equipment, or supplies.
  • Secure cargo.
  • Position material handling equipment.
  • Monitor cargo area conditions.

Dishwasher/Prep Cook

Cooper's Hawk Winery & Restaurant
09.2020 - 04.2021
  • Inspect facilities, equipment or supplies to ensure conformance to standards.
  • Clean food preparation areas, facilities, or equipment.
  • Maintain food, beverage, or equipment inventories.
  • Assess equipment functioning.
  • Check quality of foods or supplies.
  • Serve food or beverages.
  • Arrange food for serving.
  • Measure ingredients.
  • Mix ingredients.
  • Cook foods.

Lead Sales Associate

Dollar General
03.2020 - 11.2020
  • Sort materials or objects for processing or transport.
  • Load shipments, belongings, or materials.
  • Mark materials or objects for identification.
  • Record operational or production data.
  • Review work orders or schedules to determine operations or procedures.
  • Receive information or instructions for performing work assignments.
  • Move materials, equipment, or supplies.
  • Secure cargo.
  • Position material handling equipment.
  • Monitor cargo area conditions.

Education

High School - undefined

North Technical High School
Florissant, MO
01.2020

Skills

  • Report writing
  • Team management
  • Food preparation
  • Problem resolution
  • Communications
  • Relationship development
  • Front desk operations
  • Team Leadership
  • Customer service
  • Strong verbal communication
  • Team building
  • Self-motivated
  • Organization
  • User interface understanding
  • MS Office
  • Blood glucose monitoring
  • Vital signs monitoring

Timeline

Patient Care Technician

BJC Healthcare - Christian Hospital
06.2024 - Current

Call Center Receptionist

Ameren Corporation
08.2023 - 03.2024

Call Center Representative

Caleres
01.2023 - 08.2023

Line Cook

Cooper's Hawk Winery & Restaurant
10.2021 - 05.2022

Sales Associate

The Home Depot
10.2020 - 05.2021

Dishwasher/Prep Cook

Cooper's Hawk Winery & Restaurant
09.2020 - 04.2021

Lead Sales Associate

Dollar General
03.2020 - 11.2020

High School - undefined

North Technical High School

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