James Levidiotis
Lake Wales,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing 4 years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety.
Overview
11
11
years of professional experience
Work History
CDL Driver
PepsiCo
Winter Haven, FL
08.2020 - Current
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Responded promptly to customer inquiries about product availability, order status.
- Hooked and unhooked trailers from tractor and converter dollies.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Observed all safety protocols while operating commercial motor vehicles.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Verified loads against bill of lading to identify and correct discrepancies.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
Lead Technician
LEGOLAND Florida
Winter Haven, FL
01.2013 - 08.2020
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Ridge Community High School
Davenport, FL05-2005
Business Administration And Management
Warner University
Lake Wales, FLSkills
- Product Delivery
- Paperwork Management
- Safe Driving Practices
- DOT Compliance
- Route Planning Expertise
- Payment Verification
- Customer Engagement
- Excel Spreadsheets
- Support Services
- Motivational Leadership
- Scheduling Expertise
Timeline
CDL Driver
PepsiCo
08.2020 - Current
Lead Technician
LEGOLAND Florida
01.2013 - 08.2020
High School Diploma -
Ridge Community High School
Business Administration And Management
Warner University
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