Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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James Lewis Jr

Inkster,MI

Summary

Reliable Forklift Driver enthusiastic about working in team-based settings to accomplish challenging objectives. Over 20 years of equipment operation experience. Excellent attendance and safety records.

Overview

32
32
years of professional experience

Work History

Forklift Driver

General Motors Co
04.1990 - 04.2022
  • Organized warehouse inventory according to warehouse plan.
  • Held accountability for inventory and property under command.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Protected company inventory by maintaining and organizing storage areas.
  • Palletized boxes to streamline movement and shipment.
  • Operated equipment (clamp truck, forklift, pallet jack and baler) with focus on safety and efficiency.
  • Counted inventory stock periodically, reporting totals to unit manager for auditing.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Received merchandise using highjump and assembled new equipment according to manufacturer instructions.
  • completed safety training and all training material in Costco U.
  • route monitored deliveries to observe/document completion and or fix any member issues that may arrive along with making sure completions are done in a timely fashion.
  • made pre calls to members so planned deliveries are done accurately and create any reschedules that may arrive.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded materials and goods at designated locations for best project availability.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Checked items against documentation for accuracy.
  • Safely operated lift beams, swivel-hooks, hoists and forklifts.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Communicated with floor managers to determine merchandise placement.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Completed regular checks of incoming freight in staging area each day.

Assistant Store Manager

Kroger
12.2015 - 03.2021
  • Organized and updated schedules to optimize coverage for expected customer demands. Along with maintaining budget constraints.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Managed inventory and stock levels in coordination with purchasing and receiving department. Maintained inventory accuracy by counting stock on hand and reconciling discrepancies
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Responded to safety and loss prevention incidents. Including monitoring training completion and conducting safety meetings
  • Organized in-store promotional events.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings to a perfect score.
  • Observed associates and took notes to then relay real time coaching to assist in maximizing the sales experience and make sales goals.
  • Recognized successes of behaviors shaping our mission of a members first mentality as well as reaching sales goals for motivation and positive moral.
  • Aided in negotiation with vendors and suppliers to reduce overall costs. Also communicated with our delivery and installation teams to monitor the merchandise until it reached the members.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Consultative Sales Associate

Sears
02.2004 - 12.2015
  • Completed purchases by processing credit and debit cards, cash and personal checks.
  • Used internal system to search and locate desired items in-store, at sister locations or in distribution center.
  • Showed customers advantages of each product by demonstrating features.
  • Provided information on appropriate products and services meeting customers' needs.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Maintain and develop relationships with customers through direct contact and lead management system.
  • Listened to customers concerns by being courteous, empathetic and professional at all times
  • Follow up with members as well as generate referrals to increase business.
  • Responded to members inquiries in a timely manner to take care of their needs quickly to increase the trust and relationship with the member
  • Greeted the member with a smile, discovered members needs, wants, likes and dislikes, solved by restating what the member said, and closed always asking for the store card.
  • Utilized digital tools to research and analyze account information to satisfy all members.
  • Evaluate job performance through metric standards
  • Train and develop both informally and through training programs
  • Communicate clear objectives To motivate staff to achieve goals

Education

Some College (No Degree) - Radiologic Technology

Fresno City College
Fresno, CA

Some College (No Degree) - General Studies

California State University - Fresno
Fresno, CA

High School Diploma -

Inkster High School
Inkster, MI
06.1978

Skills

  • Rapport and relationship building
  • Excellent communication skills and customer service
  • Adaptability in the workplace
  • Maintaining presentation standards
  • Product and service knowledge
  • Profit and loss accountability
  • Stock management and accountability of inventory
  • Performance improvements through observation
  • Supervision and training emphasis on safety
  • integrity in everything we do
  • thinking ahead and goal setting
  • Materials Movement
  • Inventory Staging
  • Order Picking and Processing
  • Shipping and Receiving
  • Materials Transport
  • Materials Handling
  • RFID Tracking
  • Documentation
  • Production Assistance
  • OSHA Compliance
  • Shipment Processing
  • Forklift Operation
  • Palletizing
  • Production Scheduling
  • Production Reporting
  • Inventory Counts
  • OSHA Workplace Safety
  • Team Player
  • Incident Reporting
  • Problem-Solving
  • Safe Driver
  • Optimizing Efficiency
  • Teamwork and Collaboration
  • Lift Equipment Operation
  • Safety Awareness

Accomplishments

    Sears Holdings

  • Helped our store reach top 10 in all sears holding stores in scorecard for a year straight in 2017.
  • During my 5 years as an assistant store manager my department was above Protection Agreement Goal 59 out of the 60 months I was present.
  • In November of 2015 I was number 1 in all the region of more than 500 associates in sales, leads closed and margin sold. For this I won a retail value $7,000 kitchen suite.
  • Lead our store to over 365 days without a safety accident from 2018-2019

Timeline

Assistant Store Manager

Kroger
12.2015 - 03.2021

Consultative Sales Associate

Sears
02.2004 - 12.2015

Forklift Driver

General Motors Co
04.1990 - 04.2022

Some College (No Degree) - Radiologic Technology

Fresno City College

Some College (No Degree) - General Studies

California State University - Fresno

High School Diploma -

Inkster High School

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James Lewis Jr