Summary
Overview
Work History
Education
Skills
Timeline
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James Lockard

palm coast,FL

Summary

Proven track record in enhancing workplace safety and customer satisfaction at Publix, showcasing adeptness in cold storage handling and exceptional verbal communication. Excelled in merchandising techniques, achieving significant improvements in product display efficiency. Demonstrated strong work ethic and adaptability, contributing to a positive and efficient work environment.

Overview

10
10
years of professional experience

Work History

Daily Associate

Publix
03.2023 - Current
  • Continuously sought opportunities for personal and professional development through ongoing training programs, workshops, and certifications related to the dairy industry.
  • Demonstrated adaptability through flexibility in scheduling availability to accommodate varying shift requirements based on departmental needs.
  • Maintained clean working environment to comply with state, federal and OSHA safety and sanitation regulations.
  • Promoted a safe and healthy workplace by adhering to all company policies regarding proper lifting techniques, slip prevention measures, and equipment usage.
  • Maintained a clean and sanitary work environment, adhering to strict food safety guidelines set forth by the company and regulatory agencies.

General Laborer

Elbosto
02.2021 - 11.2022
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Cleaned and maintained tools, equipment and worksites.
  • Inspected tools and equipment to maintain safety and efficiency.

Customer Service Cashier

Walgreens
02.2020 - 01.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Busser

Swamp Room
03.2015 - 08.2017
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

Education

High School Diploma -

Hahnville High School
200 Tinger Dr Boutte LA 70039
12-2016

Skills

  • Workplace safety
  • Shelf stocking
  • Heavy lifting
  • Stock rotation
  • Product display
  • Merchandising techniques
  • Cold storage handling
  • Pallet jack use
  • Verbal and written communication
  • Customer interaction
  • Product stocking
  • Food safety compliance

Timeline

Daily Associate

Publix
03.2023 - Current

General Laborer

Elbosto
02.2021 - 11.2022

Customer Service Cashier

Walgreens
02.2020 - 01.2021

Busser

Swamp Room
03.2015 - 08.2017

High School Diploma -

Hahnville High School

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James Lockard