Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Locke

Valencia,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Hollister Co.
03.2022 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Leads Store Manager and District Manager through high level store walkthrough regarding business metrics

Key Holder

Hollister.Co
04.2021 - 03.2022
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Brand Representative

Hollister.Co
06.2019 - 04.2021
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Completed floorsets, filled floor, and rang up customers.

Retail Team Member

Six Flags Magic Mountain
12.2019 - 02.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Bachelor of Science - Financial Planning

California State University - Northridge
Northridge, CA
05.2023

Skills

  • Effective Working Relationships
  • Inventory Accuracy
  • Cash Register Balancing
  • Financial Projections
  • POS Transactions
  • Loss Prevention Goals Monitoring
  • Organizational Structuring
  • Operational Procedures
  • Constructive Feedback
  • Goal Attainment
  • Traffic Observations
  • Training Initiatives

Timeline

Assistant Store Manager

Hollister Co.
03.2022 - Current

Key Holder

Hollister.Co
04.2021 - 03.2022

Retail Team Member

Six Flags Magic Mountain
12.2019 - 02.2021

Brand Representative

Hollister.Co
06.2019 - 04.2021

Bachelor of Science - Financial Planning

California State University - Northridge
James Locke