James Lofstedt
Ellenville,NY
Summary
Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Assistant Parts Manager
R.I. Suresky and Sons
Goshen, NY
09.2003 - 07.2024
- Established strong relationships with vendors to facilitate long-term partnerships.
- Ensured compliance with all applicable safety regulations when handling hazardous materials.
- Managed inventory levels of parts and supplies, ensuring accuracy and availability for customer orders.
- Resolved customer complaints in a professional manner.
- Coordinated with vendors to ensure timely delivery of parts and materials.
- Maintained accurate records of all incoming shipments and outgoing orders.
- Maintained cleanliness and organization of the Parts Department storage areas.
- Monitored purchase order status updates from suppliers to ensure timely deliveries.
- Received, examined and reshelved returned parts.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Managed procurement processes, negotiating with suppliers to secure best prices.
- Managed customer inquiries and complaints regarding parts availability and pricing.
- Coordinated with service department to ensure availability of necessary parts for repairs.
- Coordinated parts logistics, ensuring timely delivery to customers and service departments.
Parts Manager
Empire engine
Wurtsboro, NY
06.1995 - 07.2003
- Ensured accuracy in order processing and invoicing procedures.
- Resolved customer inquiries related to part availability or quality issues.
- Inspected returned parts for damage before restocking shelves.
- Prepared documents for ordering parts, supplies, and equipment.
- Investigated discrepancies between physical inventories and records.
- Maintained records of all orders placed, received, and shipped.
- Developed and maintained positive working relationships with vendors.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Collaborated with other departments to ensure timely deliveries.
- Implemented improvements to streamline the ordering process.
- Identified opportunities for process improvements within the department.
- Coordinated delivery schedules for incoming orders.
- Controlled daily parts program activities to improve sales and inventory management.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
Parts Manager
Ralphs Auto Parts
Middletown, NY
06.1983 - 06.1995
- Ensured accuracy in order processing and invoicing procedures.
- Resolved customer inquiries related to part availability or quality issues.
- Inspected returned parts for damage before restocking shelves.
- Investigated discrepancies between physical inventories and records.
- Assisted in developing a system for tracking special orders.
- Maintained records of all orders placed, received, and shipped.
- Trained new staff members on proper parts handling techniques.
- Monitored stock levels regularly to avoid backorders or shortages.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Coordinated delivery schedules for incoming orders.
- Controlled daily parts program activities to improve sales and inventory management.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Organized and maintained the parts warehouse for easy access and efficient workflow.
- Managed customer inquiries and complaints regarding parts availability and pricing.
- Received, examined and reshelved returned parts.
- Managed employee schedules and daily assignments.
- Managed procurement processes, negotiating with suppliers to secure best prices.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
Education
High School Diploma -
Middletown High School Middletown Ny
Middletown, NY06-1983
Skills
- Customer Relations
- Shipping and receiving
- Stock management
- Customer Service
- Parts Ordering
- Invoice Processing
- Vendor Relations
- Supply Chain Coordination
- Ordering parts
- Reviewing deliveries
- Inventory Restocking
Certification
Master certified Hyundai parts !9 years , 19 yrs Chrysler parts certified, valid hazmat certicate
Timeline
Assistant Parts Manager
R.I. Suresky and Sons
09.2003 - 07.2024
Parts Manager
Empire engine
06.1995 - 07.2003
Parts Manager
Ralphs Auto Parts
06.1983 - 06.1995
High School Diploma -
Middletown High School Middletown Ny
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